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JCPenney / I have not received credit back

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I have ordered a Patio Furniture online in the amount of $902.59 online on May 27, 2016. I've waited for a month and still the furniture was never delivered. I've been calling JC Penney to follow up and still I didn't get a proper answer. I decided to cancel it sometime in July. The amount kept showing on my statement for the succeeding and despite constant calls to JC Penney, they have not resolve this issue. I was never given the credit back.

Ch
Nov 14, 2016

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