I bough a one time report from them that costed Us$ 4.95. I've never subscribed for any additional services, but because of that transaction they have my card number. Today when I went to check my acount, the charge is there, to be effective today - US$19.95 for a subscription that I did not authorize and I did not request.
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.