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Intelius / unauthorized charges pmindentity.com $19.95

500 108th Avenue NE 25th FloorBellevue, WA, United States Review updated:
Contact information:
Phone: (425) 974-6100

After paying for their search service, you will start to see a $19.95 charge each month from pmidentity.com even though you did not sign up for this service. The majority of Intelius revenue is coming from this hidden charge. This is a known scam exposed by TechCrunch.com:

This company is owned by the billionaire, Naveen Jain, who made his money from the controversial InfoSpace.com. That story is fully covered by the Seattle Times below:
Intelius Customer Care's Response, Oct 22, 2009
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.


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  1st of Oct, 2008
Agree Disagree 0 Votes
I want to cancel my substription; But I can't because custoner service will not respond.
That isn't good business practice. So what I am going to do is stop any payment from them . Though my Bank . So if they keep on chargeing me they will have to swollow the bill. Take Me To Court!!!

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Intelius Logo Intelius
Customer Service
Overall Satisfaction Rating

210 Reviews
C/O Intelius, 500 108th AVE NE, 16th Floor,
United States - WA98004
+1 888 445 2727
+1 425 974 6194
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