Menu
Register
Write a review File a complaint
Baltsoft Software Customer Service Phone, Email, Contacts

Baltsoft Software
Reviews and Complaints

Baltsoft Software's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Baltsoft Software Complaints 4

ComplaintsBoard
M
9:41 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Baltsoft Software pdf converter

Dear Sir/Madam,

As I have primarily used my university account over the past four years I have very rarely used my hotmail account. Thus I have only just found out that £6 has been taken out of my account on a monthly basis for the past 16 months. I cannot remember when I last needed to use this software, and if I was aware that the money was going to be taken out of my account automatically on a monthly basis I would never have bought the subscription in the first place. This is evidenced by the fact that I have only just found out this has been going on for almost a year and a half. I have attached two screenshots of the emails you have sent to me indicating that I have not read the vast majority of them. The few that I have read are ones I read just now when I found all of this out.

I have tried looking online to see when I have needed the software but did not find anything, and so I do not know the frequency with which I have used the software. Could you send me this information please? Additionally, since I cannot remember when I last needed the software and was not aware that I would be charged on a monthly basis I kindly ask to be refunded the money that has been taken from my account without my knowledge so far. I have already cancelled my subscription, so I have no intention of continuing with the service.

Many thanks and kind regards,

Mohammad Ali

Desired outcome: Information regarding frequency of pdf converter use since accidental subscription purchase.Full refund of money charged since said purchase.

Read full review of Baltsoft Software
Update by m-me-a
Jul 18, 2023 9:47 am EDT

Dear Sir/Madam,

I just noticed I forgot to send the screenshots in my last message. Apologies for that. I have attached them here.

View 0 more photos
Hide full review
ComplaintsBoard
G
5:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Baltsoft Software The PDF Converter does not work and I paid $106.92

I paid $106.92 on June 17, 2021 and I tried the converter from PDF to word and it does not work. I will file this as a fraudulent merchant and will file a dispute with my credit card company.

Desired outcome: You frauds should credit back the money or amount of $106.92 to my Visa account, or else this will be a criminal (theft) case.

Read full review of Baltsoft Software
Hide full review
ComplaintsBoard
S
12:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Baltsoft Software pdf converter

I Converted pdf to word and wasn't able to edit document
Now the program disappeared from my computer.Maybe because Windows was updated..I can't use the program at all.
I paid 100$ ! It's not fair! Sent an e-mail and no one answered.
Please help me! If it cant be resolved I want my money back!
Shira Rosenberg

if you dont understand or can't help me just give money back!
Shira

Read full review of Baltsoft Software and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
T
T
Tanja Nikolic
US
Apr 26, 2017 1:37 pm EDT

I ordered one month membership for converting word to pdf. After pay the app was instantly ready. It worked whitout any difficulties.
Second month i have been also charged for membership for which I wrote to Customer support. I did not know you have to cancel membership extra.
They were most kind and refund my money in few hours.
Super software and kind stuff. I recomend.

ComplaintsBoard
O
7:44 am EST

Baltsoft Software Scam

I received another credit card statement today and got a look at it, to my surprise I’ve noticed a charge from Baltsoft Plimus Inc but I’m sure that I haven’t ever used their services. I contacted mastercard and informed them about this occasion, they told me that it might be a credit card fraud and that I need to ask my bank to get another card for me.

Read full review of Baltsoft Software and 4 comments
Hide full review
4 comments
Add a comment
K
K
kingsley odowaye
US
Jan 01, 2020 11:54 am EST

please i will like to cancel my subscription

C
C
carolina jaman
IT
Oct 23, 2018 2:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello,
On my credit card there are charges for more months.
Please tell me how can i cancell the membership and get money back.
Thank you
My name is Carolina Jaman

R
R
raymond crilley
US
Aug 29, 2018 8:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please CANCEL my subscription immediately. I cannot get it into my computer. I would like to get a new subscription that really works. Invoice #[protected]. Thank you.

S
S
Steve Deroque
US
Aug 24, 2015 9:50 am EDT

I made two payment of $59.99 for puzzles never got my codes to make it work.

Baltsoft Software Reviews 0

Looks like Baltsoft Software has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Baltsoft Software, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Baltsoft Software complaint handling

Baltsoft Software reviews first appeared on Complaints Board on Nov 18, 2013. The latest review pdf converter was posted on Jul 18, 2023. Baltsoft Software has an average consumer rating of 1 stars from 4 reviews. Baltsoft Software has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Baltsoft Software Contacts

  2. Baltsoft Software phone numbers
    370-611-24279
    370-611-24279
    Click up if you have successfully reached Baltsoft Software by calling 370-611-24279 phone number 6 6 users reported that they have successfully reached Baltsoft Software by calling 370-611-24279 phone number Click down if you have unsuccessfully reached Baltsoft Software by calling 370-611-24279 phone number 4 4 users reported that they have UNsuccessfully reached Baltsoft Software by calling 370-611-24279 phone number
  3. Baltsoft Software emails
  4. Baltsoft Software address
    Sviliskiu 2a-51, Vilnius, LT-, Vilnius, 5271, Lithuania
  5. Baltsoft Software social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Baltsoft Software Category
Baltsoft Software is ranked 136 among 159 companies in the Unauthorized Charges category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.