ICICI Direct.com / service failures
I have applied for ICICI Dmat account. Past 5months and I am yet to receive the service. Almost every weekend I visit the icici center only to get false promises by their employees. The heights: They kept my form with them for four months and my cheque validity expired and I have to re-sign my cheque with the current date.
Basically I found that the Employee's are not educated to know the proceedings and are themselves confused. Even I found that the Center Manager "Narayana Rao" was highly confused with the proceedings. They even don't know where to take the customer's signature in the D-mat account opening form. This is a disgusting and most impudent customer services I have ever experienced in the corporate world.
ICICI can't even open an account of a customer whose all the documents are correct.
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