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Hyundai I20 / poor service

1 South Africa
Contact information:
Phone: 0832909803

I purchased a Brand New Hyundai i20 one of the very first sold out of the Pinetown branch. On delivery it was crystal clear that NO PDI was ever done on the vehicle. this vehicle is a very well balanced car and is value for money like never before.

The only issue I have is that as soon as the workshops put spanners to the vehicle it is a absolute failure. The wheel alignment was never done, the hand brake was never adjusted, the radio kept blowing fuses. The radio issue was to have been fixed but this only lasted some 3 months now the RDS function does not work. The drivers door got a paint chip in it at the dealership in Umhlanga this has not been fixed, but rather blamed on the owner. The seat stiching is now pulling loose and the Warranty manager Corrie now tells the dealership it is due to the way the customer gets in and out. PLEASE what utter rubbish it is under the back rest and not on any used service. The clutch has been changed this took 6 weeks because of parts not been in the country. The clutch noise is now back and getting worse.

The accelarator pedal has a hard spot just above idle which make the vehicle almost undrivable at low speeds and makes the drive look like a learner, because it keep on stalling.

The most sicking part of this whole problem is I ran a workshop and at one stage TWO service centres for Hyundai and i konow the lenghts MY staff went to ensuring customer satisfaction was first and fore most in our minds.

This car was purchased for my daughter as Hyundai is known for quality but I now have to have second thoughts.

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