HHgregg / premium service plan

Carlisle, IA, United States

Bought a kitchenaid dishwasher that was exchanged at delivery, but the PSP was not transferred to the new unit. Am being told HHGregg can not help me, now that I need service, as I was refunded the PSP contract amount. The refund, I was told was for the difference in cost of the two dishwasher models, not for the refund of the extended service plan. Now I have a lower priced dishwasher that does not work, I did not get any consideration on the price difference when exchanged and I do not have the extended service I purchased either. The CSR I spoke to indicated there was absolutely nothing HHGRegg would do to help me, even though I have purchased every appliance in my house there and spent thousands of dollars. They can not help me with a $79.99 issue.

Jun 11, 2015

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