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HDFC / netbanking

1 India Review updated:

For some reason my netbanking got blocked and when I spoke to the customer care executives they told me that it was blocked due to a request given by me. Can u imagine how absurd that is? In fact the customer service exec asked me if it had to be done and I said no. Now I am out of the country and not in a postion to make any sort of cash transfers online. What bothers me is that even after committing such a blunder they have the audacity to tell me that its going to take another 7 days to reset and recieve the new password. All this while I always thought that it was a great bank. This experience has completely changed my opinion. In fact I believe that ICICI seems to have an definite edge over them.

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Comments

  • Ka
      28th of Aug, 2009
    0 Votes

    Dear Sir, I haves sent you email on support@hdfcbank.com as regards the nonfunctioning of my network password due to nonuse of it for a considerable time. However I haven't receieved your any respose till date! Your complaint form asks for a credit card number which I don't possess! I am having a debit card and I took it as advised by your staff member that it would help me to reset my password on netbanking! Your complain form is funnY! It's precondition is to possess a crdit card! Don't the banks in India can think how ot formulate the complaint form or they don't simply want to receive it? I am an ex-staff member of Bank of Baroda and they have a same "brains" as the one your "brains" are having! They have a complaint form as you have or a little better, but the complaint never reaches them since it's connection is not properly set! Now may I have to undergo the same ordeal? Since I fail to find a complaint form on your submit complaint I am using this platform. I am having my account with your shankar shet road Pune branch which is 01041330002899 which I provide you to find my reference with your bank since I am afraid my mail must have been ignored or deleted so far! Yours faithfully, kdchitnis.

  • Ka
      28th of Aug, 2009
    0 Votes

    Dear Sir, my complaint is above. Please attend it fast. Yours kdchitnis.

  • Ka
      28th of Aug, 2009
    0 Votes

    Now What?

  • Ra
      18th of Mar, 2011
    0 Votes

    My netbanking has been blocked without any reason and it's been 3 months now i am struggling...


    Worst bank i have ever have relationship with...

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