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1st Floor, C.S. № 6/242, Senapati Bapat Marg, Lower Parel
India - 400013

Complaints & Reviews

debit card trapped in atm and loss of money from savings a/c

Around 7o'clock evening on 19th june 20007, I inserted debit card into one of 2 atms annexed to valasaravakkam branch of the hdfc bank. After completion of drill for withdrawal of money - for the last question "whether you require receipt for this transaction?", I pressed "no" button for the answer. Neither cash nor the card came out of the machine but the atm video (Monitor) was glowing with the words "contact branch manager". The day being tuesday it was weekly holiday for the branch yet I looked out for security and since no one was in the vicinity, I moved out of atm chamber taken few steps & spoken to the security man mariappan guarding at the branch entrance.

I asked him for meeting branch manager and he said bank closed on a/c of weekly holiday and no official available for contacting & they would be available only the next day. In the circumstances
Since debit card trapped in atm machine itself, I felt it safe to leave the place with a feeling that none can access to the trapped card & next day card can be collected from bank bm.

But next day forenoon before proceeding to the bank, on the bank's website I saw status of my account sb 0241xxxx11790 & found in a row of five transactions during the vee hours of 19/20 june 2007, my savings account debited with five atm withdrawals (Anna nagar chennai) totaling to rs.50000 (Fiftythousand).

I rushed to the banks branch - got debit card "hot listed", narrated the incident to bm shri ajit kumar.

Since I hv "not lost" the debit card elsewhere and it is only trapped in the bank's atm machine, police did not permit me to file fir. Complaint for reversal of debits toward unauthorized atm withdrawals - both written & oral to branch manager, answered crisply thus "that matter investigated and since withdrawals were done using your debit card & your pin, bank has nothing to do in the matter. " I am a senior citizen & live only on interest earned from savings.

  • Ve
    vennilaa.s Sep 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have lost the debit card, so i applied for the new card on Aug 29th, bank people told me i will receive within 7 working day. But still today (sep 11th) i didnt receive the debit card. Poor service.

    0 Votes
  • Mu
    MUKESH Mar 29, 2009


    0 Votes

harassment by the recovery department!

Even after receiving confirmation mails from customerservices.[protected]@hdfcbank.com dated 19/10/2006 about the payment of Rs18000. And even after the issuing of the Settlement letter from the HDFC bank and even after showing the payment receipts to the recovery department. The recovery department is harassing by calling, for the amount of Rs15222.


  • Su
    Suman Rastogi Oct 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This is a Proven Fact that HDFC bank Collection Department has proved to be the MOST rude and Worthless in terms of Customer Addressing factors...

    They violate the RBI rules like a Cake Bite ..because they know ( just by recording their Voice ) the customer will not be able to prove anything ..and so they keep on calling Customer's family and use abusive Languages which highly deem the morality factor of the individual.

    I think RBI should Make the Helpline for Credit Card Customers (https://secweb.rbi.org.in/BO/compltindex.htm) ... Better Available in the web world ..so that their Defined Ombudsman authorities can take immediate action on the bank proceedings and repeated harrasment to the customer and its family..

    For other to get facilitated ..I am stating the Address of the URl from where you can get the Address of the Ombudsman officers and send them letters .. ( BUT A Call number is also needed to be placed in this Page )



    0 Votes
  • Mu
    Mukesh Dec 28, 2008

    Hi, as we all know all the govt. procedure is very slow and the lawyers ask for too much of money but now you can ask free advice for you consumer related quary at http://www.consumercourt.in and submit your complaint for the free replay.

    0 Votes
  • Ma
    Manoj Thakkar Sep 24, 2009

    Hello There,

    Hi This is Manoj Thakkar, HDFC Bank Executive Harrasing By Calling and They Also used a Bad Words For Recovery The Amount, HDFC Banks Call From 022-30966302 these numbaer, Executive Give pressure To us, So Please Its my Request To you For Solve my Genuine Problem... Please...Please...

    My name Is Manoj thakkar
    Contact no.: 022- 25606644

    0 Votes
  • Ga
    Gaurav Sethi1 Feb 10, 2011

    This is Gaurav Sethi From Delhi and Collection Department of HDFC Bank is good for nothing and HDFC Bank cannot update anything in there Backend as well. I was using a Credit Card from the HDFC Bank and I have settled the same in 5 Installments of Rs 6000/- Each month. I already have a letter and still these are calling me again and again. Can anybody give me the email id of the Consumer Court. So that I can get this thing clear from HDFC Bank.

    Gaurav Sethi

    0 Votes

can't understand them

I was HDFC Credit Card Hold Card bnum [protected] which was got closed in 2005 same as been due to lo...

rude customer service!

I have a major issue with HDFC bank, where I have opted for credit card and on December, 2006 I have...

undue harassment

This is with reference to my credit card problem since April 2006 and after plenty of requests nobody listens to my problem and not even I've received my credit card statements, but after requesting so many times at last I received missing statements through e-mail then I go through it and after finding pending entries I made full and final payment of Rs 5050/- except undue charges that was only due to delay for sending the monthly statements by HDFC credit card division.

Now I have received legal notice for pending payment of Rs. 12150.25/- in that notice it is also mentioned that I am not available on the telephone nos. which I've provided to the company but for your kind information I am using the same no from last 3 years and so many times I've received calls from HDFC mumbai head office and discussed my problem with concerned person but they were unable to give satisfactory answers to me.

Following is the detailed task of my problem:-

1. Dated 10-03-2006 - given written request in local HDFC Bank branch located at Sangrur for reversal of smart pay in LIC that credit card division has wrongly paid to LIC co.(discussed through mails) but they refused to pay back even when it was their fault.
2. Dated 18-04-2006 – Evening 4.20 P.M talked to Ms Arpana at chandigarh customer care office and requested for pending statements so that I can pay the pending bill amount but I didn’t receive the same.
3. Dated 20-05-2006 – Morning 11.05 A.M talked to Ms Parul Desai, explained her all detail of my case and requested for the statements but I didn’t receive the same.
4. Dated 18-06-2006 – sent fax to chandigarh credit card division( fax- [protected]) for reversing the charges for wrongly paid smart pay premium and requested for pending credit card statements but they didn’t respond to me.
5. Dated 01-08-2006 – After so many requests I never ever received any statement from the company so I paid Rs 1450/- as on 1-8-2006 that I was remembered to pay.
6. Dated 20-09-2006 - Again I requested for credit card statement on customer service but again I ve not recd.
7. Dated 30-10-2006 – still I was not having any statement from your side but I paid Rs 4234 that I was remembered to pay.
8. Dated 20-11-2006 - Amount Paid Rs 12429 /- of LIC
9. Dated 28-11-2006 - I again requested for the statement on customer service but again I was waiting for the same. But then I ve paid Rs 8772+3650 = 12422/- of my purchasing.
10. Dated [protected] – Paid Rs 2500.

In the mean while I started conversation through e-mail with customer service you can check with reference no – [protected].
After receiving my missing statements through email I paid my unpaid bills that comes around Rs 5050/- and that was my full and final payment after that I stopped using the HDFC card.

That was all about my bad experience with HDFC bank credit card and even after so much harassment I've received legal notice from their side now??

Warm rgrds
Mandeep Singh.

  • Ma
    manjt singh Mar 13, 2009

    Respected Sir,
    Myself Manjit Singh HDF BANK INTERNATIONAL GOLD CARD 5176521005418514 has been cotinously requesting for statement of account.but no responce from your executive.Requesting since three months.KINdly send me details and vave off the intrest.Send your executive to collect the money and release my card.There is no fault of mine.You can see my previous statement. Thanks.

    0 Votes
  • Ra
    Rajish May 19, 2011

    yes, its all true, dnt evr go for HDFC credit card.

    0 Votes
  • Ni
    NITIN KARANWAL Apr 13, 2014


    0 Votes
  • Ni
    NITIN KARANWAL Apr 13, 2014

    confirm by email

    0 Votes

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worst service!

I have two savings accounts with HDFC Bank, one loan account and one credit card account and I had a good image of HDFC Bank but today that has been shattered by its employees. I visited the Malakpet, Hyderabad branch to deposit amount in my savings account so that my EMI of HDFC Personnel loan gets debited, but before that I had to check the balance in my account and according to that i had to deposit. When I reached the onsite atm at Malakpet branch one of the machine was not working because of which i had to wait for fifteen minutes due to which I was late at the counter for five to ten minutes,but the employee Mr.G.Sudheer took the amount of all the people in front of me but didn't accept my amount and said that I am late by ten minutes, I requested him that the atm was not working because of which i got late and requested him that I am coming from a far distance, but he rudely continued saying come tomorrow.I took this matter to the bank manager Mr.Sk.V.N.Viswanath he went, met his employee, listened to him and said come tomorrow, being a manager he himself was not ready to understand the customer problem, then what should we accept from his subordinates. I will request my company Hr to close the accounts of all the employees, because of the rude behavior and service of the bank employees. I want to have a written apology from the bank manager and the employee or else I will move to consumer redressel forum. I think HDFC Bank people should send their employees for a day and make them see the way icici bank employees deal with their customers... because of which they are number one.

With Regards,
Habeeb Ahsan Al Hashmi

  • Pe
    peter Aug 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i'am facing problem of atm's in gandhi nagar near lower tank bund if i want to draw money i nee dto go to shopper's stop or rtc cross roads so pls do need ful

    0 Votes
  • Gu
    Guru Raj Nandyal Sep 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir,

    this is Usha Lakshmi Aluru giving this mail. I would like to know my car (Santro XO) loan outstanding and my loan account no. I have taken the car on 21July 2006. My car reg no: APo9BE2620, Santro Xing car.

    I have mentioned my husbands email id, kindly correspond to that . I want to clear the loan amount from u.

    With regards.

    Usha Lakshmi Aluru .

    0 Votes
  • Ar
    arshad Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi sir my atm was misplace i dont no 2 what i do plz

    0 Votes

excess amount withdrawn from my hdfc saving accounts


This is to inform you that your bank has been withdrawn Rs 5000/-from my saving account towards the outstanding of Credit Card. The bank did not take any confirmation before auto withdrawn.

Please note that neither I received any statement from the bank nor get any information for the o/s, so how can the bank withdraw money from my account.

In October 2006 my card has been closed by bank and confirmed o/s of Rs.3000/- but the actual o/s was only Rs.1862/- which I was ready to pay and settle the a/c, but the bank did not taken any initiative. Now in April 2007 the bank has withdrawn Rs.5000/- from my saving a/c, which is totally illegal.

So Please deposit Rs.3000/- in my a/c which the bank has withdrawn illegally form my HDFC saving a/c.

If the bank will not deposit the excess amount withdrawn I will take a legal action.

Thanks & Regards,
Puneet Anand.

MOBILE NO:- [protected]
B-71 II FLR,

  • Ma
    Martin Sep 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hey Puneet,

    I think we both are sailing in the same boat I had a due of 300Rs with HDFC credit card I made all payments requested them for a F&F statement and collect the amount but the did not now after one and a half year later they take out 6000RS from my saving account without any notification .

    Cell No 9871711622

    0 Votes

abusive calls

I got a call from HDFC credit card collection department. I made my payment through cheque and not cash which didn't seem favorable to this lady of HDFC. so, she said "Shut Up" to me and banged the phone down!!!

then i called up the collection dept to complaint about this. I had to Speak to 7 People... Had to call 8-9 times as people were not ready to take the complaint and were banging down the phone. I spoke to Ritika, Sunaina (supposed to be the floor manager... who was shouting on top her voice and banged the phone on me!!!), prachi (who was helpful but lied that she was the floor manager!!!) siddarth (wrong name), Anita ( supposedly the real floor manager who also banged the phone down!!!)

The condition of this call center is terrible. I hate to be card holder of this company! Will just call to discontinue my services!

  • Hu
    Humiliatedcustomer Aug 24, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I agree with this.. HDFC collection agency is horrible to deal with.. they are trained to humiliate customers..
    I would say to HDFC bank - Please force those customers who intentinally donot want to pay.. why do you torcher the honest customers who want to pay but may get late due to certain unavoidable reasons.. in any case bank is charging late fine, financial charges etc etc.. why the hell customers will listen to harsh words even after paying extreme high charges for the delay.

    0 Votes

unmannered and abusive language of customer

Re: HDFC Bank

Regret to say & feeling very bad that I had opted HDFC Bank Ltd. for credit card facility.

This is with reference to an invoice dated 19th Apr, 2007 against above credit card in my account. It shows a minimum due amount of Rs.2330/-. Because of some urgency with some personal matters, I couldn’t pay the minimum due amount & then I have planned to pay with late fee against the next invoice of HDFC Bank Ltd. for the month of May, 07.

On 21st May, 2007 at around 1622 hrs., I have received a call from your collection executive named Mr. Siddhartha from the telephone no. 011-[protected] asking for the minimum due payment on behalf of HDFC Bank Ltd. I have shown my helplessness & assured him to make the payment next month along with the late fee. Have shared below facts with him –

1) Since last 03 years, I am a HDFC Bank customer & using the card very regularly.
2) Making the payment regularly as shown in the invoices.
3) It has happened in the past also, that I have missed on the minimum due on certain occasions, but as I am fully aware of Bank’s terms & conditions, I have paid the amount very next month along with the late fee.
4) This due is only against last month’s invoice, not since last 4-5 months.

But, in his whole conversation, this gentleman was totally raw, ill mannered with very rough & abusive language.
The way he has dealt with myself, doesn’t give a good sign on HDFC part. If this person is one of the employees of HDFC name, I am afraid of HDFC’s future.

I have tried to speak to him to make him understand that though you are in collection department, but you cannot deal with every customer in the same way, can’t use bad language, can’t abuse so easily... but the vocabulary that he has shown very seemed to be much handy with him and sounded as “harami” ... ”haramzada”... ”teri aukat nahi hai”... ”kutte ki aulad” etc.. etc... (and so many other “bad sayings”, that I cannot write)

I want a responsible person to take a serious now, as your executives cannot speak like this…whatever they want to…whenever they want to…with whom so ever they want to…

With the lot of dis-appointment, waiting for a response on this message.

  • Pr
    Prashant Jun 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The same thing happend with me also brother with SBI credit card and all i had to do is write a letter to their head of dept and await for the response if u dont get proper response please escilate this issue to court, follow the correct procedure and your concern will be taken care by them or by court.


    0 Votes

false credit card payments

I am holding hdfc 2 credit cards.

As per bank people instructions I have clear the amount on 27/01/2007 for both the cards and the executive collected the cards from me. I have collected the customer copy from executives for the payment and executive has mentioned clearly on the receipt like "no dues and clear the amount" and executive has collected the credit cards from me.

After 2 months again I am getting so many calls from agencies to pay the payment without using the card and cards are collected on 27/01/2007. Regarding this I have talked to bank people and I have sent mail also but I didn't receive any response from bank side. Regarding this I have spoken with customer care on 23/04/2007 at 3pm and the reference no is [protected].

But till now I didn't receive any response from bank but I am getting calls from hyderabad and bangalore from agencies and they are talking fallaciously words with my parents and to me also.

  • Ar
    Arun Verma May 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have a Addon card with your bank, I have deposite 10000 rs on dated 28.4.2008 but payment was not updated in my account till date, my present statement show the balance in my account 10000 also.

    Why my payment of 10000 is not deposite/transfer in my card account

    More clarificaiton call on 9914692951

    0 Votes
  • Ra
    Rakesh24 Sep 04, 2012

    I have sent a request regarding closing my credit card no. 5176 3510 0074 8479 in 2007 but up to date the card is still working and bill is still coming which is totally false i would like to report a complaint about this and I want to destroy my credit card as soon as possible please take strict actions regarding this problem as soon as possible . I have paid all the due amount so i would like to close my credit card and please grant me NOC or i would have to take legal actions against it..
    my mail id is [email protected]
    my house no is-noida sec-52, 175-c arravalli app.

    0 Votes
  • Ma
    MANISH TAWAR Jul 29, 2013
    This comment was posted by
    a verified customer
    Verified customer

    i am Manish Tawar my credit card no 5242160000841394
    i purchased mobile phone on 12 EMI but i had to pay whole amount at a time with processing fee n 2% bank charges.
    i would like to convert it in to 12 EMI's as soon as possible i need positive approach from your side otherwise i would have to take legal actions against the same and i am not going to pay even a rupee further..
    i am attaching purchasing sleep n card bill which is showing about 12 EMI
    and my mob no 8983252260
    my email id [email protected]
    rply me on my email or on my no.
    thank you

    0 Votes

non receipt of statements

I have a hdfc credit card and i have signed up for the statement online as i travel a lot. So far they have...

late fee charges

I’m using, my HDFC Credit Card from past one year. I had found Rs.4000/- Late fee charged in my statement. I...

hdfc do not pay insurance

My brother had HDFC bank 'value plus ' credit card no; [protected] and name is d.b. avaiya and he was death in road accident. So i inquiry in HDFC bank for his personal accident insurance. They told me he get 1 lacs insurance then i submit all the document on 22-22-2007 but don't get any answer.

overbilling without purchase

I am a credit card holder of hdfc bank since last two years. In the month of sep 2006 i purchased online airticket from indian airlines after booking i cancelled the same and merchant has reversed back the same amount that is rs. 4355 which is showing in the next month bill of hdfc. But at the same time the statement is again showing debited from my a/c. After notice this i called several times to hdfc bank customer care they are just giving me assurance that it will be rectify soon and kindly bear with us. In this regard i've given lot of emails and written letter to bank . But sometimes they reply we r looking the matter on the priority basis but nothing has happened still i am getting the bill with late fine and interest charges. Now i got the mail from hdfc suggesting kindly liase with the merchant. Copy bof the mail i am attaching below.

Dear Mr. Singh,

This is further to your e mail regarding the card account.

At the outset, we sincerely regret the inordinate delay in our response. We kindly request you to treat the same as an exception as we are committed to providing quality customer service.

With reference to your query on the transaction of Rs. 4,355 incurred at M/s. Indian Airlines. we wish to reiterate that as per our records the above mentioned transaction credited back to your card account and subsequently was charged again by the merchant .

Hence, we request you to liaise with the merchant for further assistance regarding refund of the above mentioned transaction on your card account.

Further, we wish to confirm that in appreciation of your relationship with us, we have already reversed the late payment fee of Rs. 392.84 billed to your card account in January 07 statement.

We take this opportunity to confirm that the total outstanding dues on the card account as on date is Rs. 9,694.14.

We request you to quote this number " [protected] " (also given in the subject of this mail) in all your future correspondence regarding the same query.

Should you require any further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers given below.

Assuring you of our best service always,


Customer Service Officer

24 Hr Customer Support Center Numbers

Ahmedabad/ Baroda/ Rajkot/ Surat/ Ankleshwar/ Bharuch/ Gandhinagar/ Bardoli / Vapi / Bhavanagar/ Dahej/Silvassa/ Daman 079- [protected]
Bangalore / Mysore/ Mangalore 080-[protected]
Bhopal [protected]
Chandigarh / Ropar / Rajpura / Sohana/ Rohtak / Jammu [protected]
Chennai 044-[protected] Coimbatore / Trichy/ Erode/ Madurai [protected]
Cochin / Thiruvalla/ Calicut / Manjeri/ Chenganacherry 0484

  • Vi
    vikram singh Oct 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir,
    I have applied for credit card of HDFC online
    But still there is no response from your side
    WHy should i expect from your side.
    Vikram Singh

    0 Votes
  • Dr
    D.Raja Apr 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The Customer Care officer

    Dear sir

    My HDFC card No is 5176521000990848.

    My Date of birth is 13th february 1962

    Now I am shifted to Coimbatore and I want to change my mailing address. Kindly help me in this regard, because I can't able to receive my monthly card statment, therefore payment delayed.

    Thanks & Regards


    0 Votes
  • Ka
    kailash vandre Mar 08, 2009

    dear sir
    my name is kailash vandre, credit card no:4346 7810 0454 5174
    date of birth 21/10/1979
    in dec-2008 i have been oferrd the bajaj allianz mediclaim policy
    on the condition of cancellation if not required,
    but after giong through all the hard copies of policy docs. i've called customer care dept n requested for cancellation n that is confirmed by
    customer care executive. but then also HDFC bank officials sending me the SMS on my mobile no. tht Rs 7000+ AMOUNT IS DUE TOWARDS ME, whereas i've not done any purchase on my cardsince DEC-2008
    I M DOUBTFUL whether it is customer care dept OR CUSTOMER HARRASMENT DEPT


    0 Votes


I am gourav gaba touch with your bank from past 1yr. . But its very surprising when I was using my atm of ing vayasa bank in your atm machine at
Pehowa distt. Kurukshetra pin code 136128, newly establish then my card had been jamed in your atm machine. Then I talked to your executive mr bhupinder singh he said that we would destroyed your card please issue new card I think its not a solution. After frustrating I gone to area manager mr. Ashish bharti I called him for help but he was just moving with mr. Bhupinder idea he didnt have his mind and he insulted me. Pehowa is small town if your emloyee talk with client with this way you can, t be grow in pehowa. I had gone to open my father account but I changed the mind after see your staff behave. I and my relative have 14 accounts in your bank. We always praise to yr bank its provide always good service 1st time I got this service.

Please help me. Please do the needful.

Thanks & regards,

Gourav gaba


hdfc and rbi complaint book

Hdfc bank have "complaint book issued by rbi". Remember its a complaint book not any online service
Write your issue in it only hdfc manager like "ashwini gupta" of rani bagh branch may stop you in writing that do write in rbi complaint book.

  • Pr
    prantor kotoky Mar 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    non receipt of statement

    0 Votes
  • Si
    Sinija VB Oct 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The HDFC credit Card Dept is harrassing towards the stloen card payment wherein I ahve informed the the bank reaging the lose of card & even submitted the FIR ack also.
    Top of that they have hold my salary account in the same bank.

    Account No : 00411050038099

    0 Votes
  • Si
    Sinija VB Oct 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The HDFC credit Card Departmnet is harrassing towards the stolen card payment wherein I have informed the the bank regarding the lose of card & even submitted the FIR acknowledgment also.
    Top of that they have hold my salary account in the same bank.

    Account No : 00411050038099

    Kindly help.

    0 Votes
  • Ga
    Gajanana Rama Hegde Nov 24, 2008
    This comment was posted by
    a verified customer
    Verified customer


    This regarding the charges made to my HDFC Gold card. When I paid the amount in cash, they charged me Rs 50+ Rs 6 as service charges. This is really unfair. Bank is not done any favour to customer by receiving money on credit card, but they charged with amount.

    0 Votes
  • Pr
    Prakash g vadgama Dec 11, 2009

    There is an issue with the debiting of Rs.280/- from my account, and its been harrashed by the bank peoples at there one of the aundh branch. Please look into the matter as fast as possible.

    Account No:-01041050143149

    0 Votes
  • Na
    Nachil May 31, 2011

    I have closed my HDFC Credit Card thru settlement in 2010. I have requsted for NO-DUE letter and with much pressure the Bank issued letter but without full credit card number like 1234 xxx xxxx 6789. I takenup with the Bank and the bank officials maintained that they issue NO-DUE letter without full Card number only. When the card is closed why they are not issuing the letter with full card number. This shows their intention that they may again reach the customer with some other dues even for the closed card. Please take care of the Credit card closed A/cs and take the NO-DUE letter properly or else they will land you in trouble after some time.

    0 Votes
  • Dear customer,

    Due to information security policy, we do not mention full card details, whether closed or open, to avoid any kind of misuse. Moreover we wish to inform that the last 4 digits are unique numbers, to identify who the card belongs to.

    Regards, Customer Assistance, HDFC Bank

    0 Votes

hdfc bank is hopeless bank!

HDFC Bank is hopeless bank my personal exp and comments

First Person open a/c with HDFC Bank and there agent keep on calling like hell. After they issue Credit Card on There own link with your account then after 2 year they come we paid you so and so bill please pay us with penalty

Beggers on Road side are good than HDFC back you can see begger face daily but daily person of HDFC back change

HDFC Banker's say we will take up your case personally HDFC people donot to work professionally

Every time you drop a mail drop a copy to aditya.[protected]@hdfcbank.com it will help

Remember every back has COMPLAINT Books issued by RBI log complaint there Bank Manager will come out Sir / Mam we really apologizes for the deed please do not write in complaint book

Go and fill that

with full of frustration I am writing this complaint about hdfc bank

With full of frustration I am writing this complaint. If anyone can help me please give the appropriate person call number because the phone bankers are again delaying to look at the complaint. The issue is as follows:

1. I have given the request to change the address by April 26 2007.
2. I went and inquired whether the address is modified by April 30 2007 and got it informed tat they will change the address by May 3rd or May 4th
3.Then again i went and inquired on May 4th and got informed tat they didn't update the address.
5. I fought with the guy like a manager and got the DD's to apply for my visa and the bank statement for 6 months on May 4th.
6. But in spite of all my struggle the statement given was with the old address and hence my visa was returned from the visa agent on May 9th
7. On May 10 I again went to them to get the new statement with my new address but now the concerned person is saying tat the address is not yet modified as he thinks tat the form may be lost and he asked to give the new form. With full of frustrations I walked out of the place.

I am in full frustration. As a customer how can we handle such a humiliating and irresponsible activity from an organization like HDFC. I have to bear the loss of getting back my visa and after affects of that.

  • Ch
    charan May 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am facing the same problem.

    0 Votes
  • Ma
    mary Jun 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They bank service is pathetic. Customer service is very bad and they are rude. The bank charges for everything if you don't maintain the balance for one days also and it is not AQB. According to them it is per day which they don't mention when u open an account. Very bad service. They charge and make money from customers.

    0 Votes
  • Ni
    Nipun Tulsyan Oct 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    You take the acknowledgment of the request that you have given and there after if they are irresponsive you can just raise a complaint against the concerned officer and his recklessness of the performance of duties.


    0 Votes
  • Gv
    G VIJABHASKER REDDY Dec 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This is to bring to your kind notice that I, G.Vijay Bhaskar Reddy working as Asst.Manegar (YOU TELECOM INDIA (P) LTD CUSTOMER CARE , applied for credit and unfortunately my House address and date of birth were entered wrong in the application by your sales executive . WITH THAT SAME ONE OF YOUR CRADIT VERRYFICATION EXECUTIVE VISITED WITH RE VERRYCATION FORM MY WORKS PALCE .AND HE HAS COLLECTED MY SIGN ON REVERRYFICATION FORM & verification was over and your executive with the incorrect Flat No 204 did the residential verification. Please be noted, my DOB: 24.04.1974 and my residential address given below.

    G.Vijay Bhaskar Reddy

    F.No:104 (OWNED)

    Sri devi residency

    plot no 38

    HNO 30-266/38

    Venkateshwara colony extn 2

    Old Safilguda


    Please expedite my credit card clearance and make me aware on the application status.

    Thanks and regards,
    G. Vijay bhaskar Reddy
    Asst maneger (customer care)
    youtelecom india (p) ltd
    3rd floor Gowra plaza
    SP Road Begam pet
    ph no 66575859 ext 2027
    mob.9966921601 & 9908015833
    Mail [email protected]

    0 Votes
  • Vn
    V.NARASIMHAPANI Dec 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am a credit card holder of HDFC bank and the card Number 4050-2820-0017-3596. I am regular in payments of credit card dues. Unfortunately for the last 4 months even I drop the cheque at the HDFC drop box at Paradise, Secunderabad, Andhra Pradesh in time, the authorities state that the payment is not received in time and charging interest and late fee charges. It became a regular practice of the bank.

    0 Votes

terrible hdfc customer care experience

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making fool of their existing customers

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