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HDFC Bank / credit card not received!

2 India Review updated:

This is to bring your kind attention towards my problem. HDFC Bank has issued a Credit Card in my name but I never received the Credit card. The Bank agents handed over the card to someone else without matching my signature and without informing the issuance of card.

On 12-10-06 and HDFC Bank Agent informed me that an amount of Rs.9975/- is debited from my account through Credit Card purchase. Earlier only calls for address verification were received from Bank but Bank didn’t informed me when it issued the card. The Bank also unblocked the card for transaction without my permission, which resulted into the deduction of above-mentioned amount from my salary account.

After personal discussion with Credit Card Manager Mr. Rohit Saxena, (Credit Card’s Division 5th and 6th floor, Ansal Classic Tower, Rajourie Garden) told me that the Card was sent through speed post. But no parcel received through post.in reply to the above complaint to HDFC Bank Card Division, P.O. Box 399, Anna Salai, Chennai. I received a letter stating that all the transaction incurred on my account before reporting blocking of card is payable by me.

I had requested Customer Care to block the Card only after knowing that the purchase has been done on my account. I have also requested Bank to refund all my money, as I was totally not informed about the issuance of card. This is the complete responsibility of the Bank agent to inform the customer about the issuing of card. Also the Bank has not matched the signatures on any receipt.

I have also filed the case in Consumer Court Noida but still the Bank hasn’t show me any proof of receiving the Card by me or the other person. So, think twice before you go to HDFC Bank!

  • shabnam sinha's Response, Jan 05, 2019

    These people bluff their customers in order to make their points . Don't trust HDFC employee.

  • A B. Motivation's Response, Jan 07, 2019

    Last month aproxx I 10-15 thousands transaction in my account, but last night 450 rupees charge in my account, so please refund it

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Comments

  • Am
      1st of Dec, 2008
    0 Votes

    no he recibido mi premio.gracias

  • Ro
      15th of May, 2009
    0 Votes

    I don't understand why you reject my validation form. why is it not valid?

  • Hd
      1st of Jun, 2009
    0 Votes

    HDFC really sucks, but hey ere better than any other banks in one thing "SERVICE CHARGE". really they will charge you in ways you cant even imagine

  • Za
      8th of Sep, 2009
    0 Votes

    I am fade up of your services. Day by day they are getting worst. Everyday new problems are occuring. My a/c is salary a/c where in i can keep zero balnace while I am getting the messages that your a/c balance is low it should be minimum 5000. My salary is regularly credited my a/c, then why I am receiving such messages? For this information I called on customer care number, the customer care executives do not give proper infomation always they say we dont have thisinfo or they say we will call you later for this info but I never receive any call from them. When I said I will complain about all this they guys proudly say that, my name is this you can complain. Such rude behaviour will not be taken by us. We are not getting proper information plus the customer care executive are so rude and we dont feel like calling there. If am I not get proper information of my a/c and net banking service status, I will close my a/c and will post my all the complains in news papers.In my company there are around 40-50 a/c in hdfc but due to your poor services we are planning to change our bank.

    Kindly see to it as soo as possible.

  • Fi
      24th of Sep, 2009
    0 Votes

    Please pay a little attention that I had applied for Life time Free Credit Card one months ago, but I have not received it yet. Please send it to me otherwise what is the status

  • Ba
      21st of Apr, 2010
    0 Votes

    hi
    my name is balwinder singh my a/c 01121560000264 branch khanna my complate no mum130083 and moh 023320 give me one ans .why not open my a/c last 5 month
    dear sir,
    give me my money back in israel my pasport no G9676597

  • Kh
      22nd of May, 2010
    0 Votes

    To the people above...This is NOT HSBC's website, and they do NOT read these complaints!!! STOP leaving your account numbers and personal information on here, some one is going to steal them and cause you a LOT of problems!!! It is NOT safe to leave your personal information online like that!!!

  • Al
      31st of Aug, 2010
    0 Votes

    I

  • Ni
      6th of Nov, 2010
    0 Votes

    reliving letter

  • Mo
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - staff is not dealing good
    HOUSE NO 23, VIRAT NAGAR, PART-2
    PANIPAT
    India
    hdfcbank.in

    sir i hav a classic account in panipat model town branch, i have problen with your bank staff specially vishagrha tyagi, he don't know how to talk with a custmer, he is not helpful for me, a custmer need help in banking but he is not helping me many time I call him but response is disapoint me
    plz take action

  • Ma
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - ATM otp not recieved
    HDFC bank
    Kampur
    India

    Respected sir, I HV a joint account and hv two ATM.But I HV received two ATM again few days ago.when I go to active my ATM one is active with the otp which you give me through SMS.but other is not active.pls give me my otp

  • Sa
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Account deduction
    Building 14 dlf cyber city gurgaon
    Gurgaon
    India
    concentrix.com

    Hello,
    My name is saket ashok and my customer id is 69399739,
    I have raised complaints against the deduction of amount from my account as bank deducted the account again from my account . Now tell me what is this

  • Di
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Goog
    Dholpur
    India

    Sir
    I am having problem in loading my bank account in google pay and other apps for 3 days
    My UPI I'd [protected]@okhdfcbank)
    8209776732
    It usually happens with me.so plz pay attention towards it

  • Sa
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Delivery of my reward point voucher
    Delhi
    India

    I am Samarth Gautam, I have redeem my reward points to the 9 reliance fresh (insta voucher) on 17/12/18 but till now 10/1/19 I have not got them . My order id is 17121807564, HDFC bank promise to deliver them within 15 days . I want to see into this matter as possible as fast. The service of HDFC bank is worse

  • Ma
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Bank employee behaviour
    Himayath nagar
    Hyderabad
    India

    I have been waiting in the bank for 1hour for changing my account from saving account to salary account but nobody is responding and answering rudely.worst experience ever and thinking of closing the account altogether.

  • Sa
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Amount Deducted
    India

    Dear Sir,

    I booked two tickets from IRCTC. The ticket amount is deducted from my account. But the ticket is not booked
    Kindly advice.
    Regards
    Sandra
    9108881013

  • Di
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Amount still processing till 11 am
    Hosur
    Hosur
    India

    I send the amount 2500 to another account.The amount will be debited from the account but sender did not received yet

  • Ri
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Credit card not received
    # 1192, 5th Main Rd, HSR Layout, Bengaluru, Karnataka 560102
    BENGALURU
    India

    I had applied for hdfc cc on 12th Dec 18
    Till now it's 33 days completed
    Application no- CC40200624
    I have attached the application no photo
    I got notification that credentials are approved

    I have not yet received my Credit card

    I'm dependent on the same, Kindly update me with the status of the card

  • Mo
      22nd of Jan, 2019
    0 Votes
    HDFC Bank - Employee
    Hdfc Kashipur
    Kashipur
    India

    A employee or worker of hdfc bank named Ankit Agarwal didn't behave properly and don't even talk properly he doesn't have manners he talked as he is the Head of bank first I was going to get FIR but some one told me to have complaint

  • Sh
      23rd of Jan, 2019
    0 Votes
    HDFC Bank - HDFC Employee of Destination Centre Pune Branch
    Destination Centre, HDFC , Pune
    Pune
    India
    hdfcbank.com

    Shashank named employee of Pune Destination Centre Branch sells HDFC life policy by satating false commitments. I had taken one poilcy whose illustrations were falsely stated by Shashank and now i am unable to withdraw the policy.

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