Google Profit House / never answer phone
I signed up last night for the Google Profit House kit and was charged $1.00. Then I read the terms & conditions and realized that they would be charging more to my credit card if I didn't cancel within 10 days. I attempted to call the 800# immediately only to hear loud music!! Immediately this morning, I tried the number again. I sent two emails to customersupport@XMBrands.com with the order number, name, etc. etc. Since sending my emails, I have been attempting to call again to request a confirmation that my order has been cancelled and will definitely not receive their kit. Still can't get through and still very loud music as you wait and wait. I also tried to call Google corporate but you have to know which person's extension to punch in and then I looked everywhere on Google site as to where to file a complaint. This XMBrands internet sales, marketing and billing site is nonresponsive!! My advise is to cancel your credit card so they can't put any more charges on it.
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