Gratis Produkte Testen
Reviews and Complaints

Log in or create an account
Start by logging in to your ComplaintsBoard.com account. If you don’t already have one, you’ll need to sign up. This allows you to file a complaint and receive responses or updates about it.

Navigating to the complaint form
Once you're logged in, look at the top right corner of the website. You’ll see a button labeled 'File a Complaint'. Click on it to open the complaint submission form.

Writing the title
In the 'Complaint Title', briefly summarize your issue. Keep it short but clear. For example:

• “Gratis Produkte Testen never delivered the promised product”

• “Scam: Signed up, but never received anything”

• “Unauthorized charges after signing up for free test”

Detailing the experience
This is the most important section. You should clearly and fully describe your experience. Here are key areas you should consider including:

• What was promised vs. what happened:
  Did the company promise free samples or gifts that never arrived? Did they ask for payment after saying it was free?

• Product delivery issues:
  Did you sign up and never receive the product? Was the product different from what they showed?

• Misleading advertising:
  Did they claim it was 100% free, but then required payment, shipping, or subscription?

• Hidden charges or subscriptions:
  Were you charged unexpectedly? Were you enrolled into a subscription without clear consent?

• Poor customer service:
  Did you try contacting their support? Was there no reply, or was the reply unhelpful or automated?

• Refund or cancellation problems:
  If you tried to cancel or get a refund, explain how they handled it. Did they ignore you or refuse to refund?

• Account or data issues:
  Did you feel your personal info was misused or that your account was handled insecurely?

• Steps you took to resolve the issue:
  Mention if you contacted support, emailed, or used any web forms. Include details about how they responded (if they did).

• Impact on you:
  Talk about the personal consequences. This could be wasted time, lost money, stress, or disappointment.

• Details of the transaction:
  Include:

  • Dates of when you signed up and when you expected the product

  • Product name, description, or photo (if available)

  • Any reference numbers, order IDs, or confirmation emails

  • How you paid (if anything), and how much

Attaching supporting documents
Add screenshots of:

• The offer or advertisement you saw

• Your email confirmations

• Any messages between you and the company

• Payment receipts or bank statements (make sure to blur or remove personal account info)

Do not include sensitive data like your full credit card number, home address, or full ID. Only include what's necessary and safe.

Filing optional fields

• Claimed Loss: Write down any money you lost because of this issue. Be specific: e.g., “€19.95 shipping fee” or “€29 monthly subscription I didn’t agree to.”

• Desired Outcome: State what you want. It could be “Full refund,” “Cancellation of subscription,” “Product delivery,” or “Stop scamming users.”

Review before submission
Before clicking submit, read your complaint again. Check that:

• The timeline makes sense

• You've included all key facts

• Your writing is clear and easy to follow

• You haven’t accidentally shared personal or sensitive info

Submission process
When everything looks good, scroll down and click the 'Submit' button. Your complaint will be sent to ComplaintsBoard.com and visible to others, including the company.

Post-Submission Actions
After submission:

• Log in regularly to check for replies or updates

• See if the company has responded

• Engage politely if they comment or ask for details

You can also update your complaint later if the issue is resolved or if new developments occur.