Menu
Register
Write a review File a complaint
Google Customer Service Phone, Email, Contacts

Google
Reviews and Complaints

Google's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.google.com

Learn how the rating is calculated

4.4 20 Reviews 1500 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Google Complaints 1500

ComplaintsBoard
R
9:48 am EST

Google recurring charges

We are continuously being charged $9.99 from Google.com/CHCAUS. This reoccurring monthly charge has taken my 16 year old son's bank account in the negative and there is no contact information to this website in which I can cancel or stop this reoccurring transaction. We do not authorize this website to continue charging my son's account. Please email me a solution with contact information. [protected]@yahoo.com.

Read full review of Google
Hide full review
ComplaintsBoard
S
2:50 am EST

Google sgn games

I downloaded a game for my granddaughter to play while we are on a short visit over Xmas .only to find that I have payd £39.99 for a game I thought was free. I am over 70 years old and won't be playing this game myself we return home in January, this is absolutely outrageous, no warning that this would cost money, I will now expect Google to reimburse me my money asap . And that they should also apologise for taking my money out of my bank without my authorisation. I would never have imagined that such a (what I thought was a trustworthy company ) would stoop so low this tantamount to theft Shocked Mrs Simpkins

Read full review of Google
Hide full review
ComplaintsBoard
G
7:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google google adwords

I’ve been in mail order for about 45 years. My web business has been a Google adwords advertiser since there has been a Google. Over the last 15 years, I've paid Google somewhere around $140, 000-$150, 000. That's a lot of money. I have tracking software on my server. The tracking software shows that we are right now receiving about 10% maybe up to 20% of the traffic that Google says they are sending me. Google says the only tracking software they acknowledge is Google analytics. When I tell them that it makes no sense that Google wants me to use Google to confirm how honest Google is being, They slough it off. TWO of their “senior representatives” spent an hour each on the phone with me in the last year PROVING and ACKNOWLEDGING that there were invalid clicks – one session to the tune of about $1200-$1400. And they told me credits would be forthcoming. I even received follow-up calls from “Googlers” telling me that credits were coming & they were working on it. Then they kept pushing it off and pushing it off. Days turned into weeks. Weeks turned into months. Now they say those issues are too old. And they cannot help with anything that old. So all they did was tell me they would make it right – then kept pushing it out til now they are saying those are too old to credit. Well, the last few months, they are overcharging again. Charging me for many times more clicks than the tracking software says they are sending. And they are running and hiding again - claiming they will do an “investigation.” Right now, it looks to me like they owe me as much as $2, 000 in credits. And more than likely a lot more. I have Google set up on an auto charge to my debit card. I move just enough money over there to cover inbound charges. Their “senior rep” “Michael” told me today [protected]) that if I want the ads to run, I have to pay them more, NOW. When I told him that THEY need to get the credits put through first, he said they would not. When I told him, they were in essence trying to put me out of business, he just shrugged it off. There wasn’t even an ounce of humanness in his voice. The 800 pound gorilla has grown to 8, 000 pounds. It is more like Google is the modern day mafia & a business has to pay them whatever they say or else they will stomp you in the mud. And the really sad thing is I see these stories in the news, on line all the time. Google has been sued many times – and lost. So it is a fact that they do do wrong. They have been caught with their hand in the cookie jar so to speak. And because they are so powerful, . They keep on doing it. And they keep on getting away with it. I don’t have the money to sue them. And the government seems to be afraid of them. Meanwhile, they’ve taken my livelihood from me.

Read full review of Google
Hide full review
ComplaintsBoard
V
8:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google google updates for airasia flight ak 83 dated, 6th, dec, 2015 from kuala lumpur malaysia to visakhapatnam andhra pradesh india.

Respected CEO or Head of Google, I along with my 5 family members including 2 children of about 9 and 10 years age have booked air asia flight ticket on 29th Nov 2015 onward journey and return ticket on 6th Dec 2015. However, on 6th Dec morning we have received an Google update that airasia flight is delayed by 4 hours (00:55 AM ETD) and hence accordingly we reached the airport by 9:30 PM to check in and board the flight. However, when we reached the checkin desk the lady at the counter said our flight has left by 7:55 PM. This was a shocking and panicking situation for me as I had to report to work the next day and my baby to school. When we showed the update received through Google your employee at the counter said it was not from airasia and hence cannot take any responsibility for that. When I asked about a solution she said there is other flight till 8th Dec 2015 and that too we need to pay 1000 ringgets (INR 17000) additional amount as penalty to reschedule our booking to 8th Dec 2015. How can Google send updates without the information from air aisa airlines?. Just imagine the trauma for a single parent like me and all the 5 of us who were supposed to reach India, visakahapatnam by 6th Dec night. We had no place to stay and had to rush out at the middle of the night at 12:00am back to kaulalampur. As we had no money left with us and all 5 of us, we literally stayed on roadside for next 2 days with the 2 kids. This has left me and my family with bitter taste and I can never forgive for what was done to us by incorrect update on flights of air aisa by Google. There are some more victims like this on the 6th Dec 2015. Ever since we missed the flight there were multiple repercussions and emotional disturbances and nightmares for the 2 kids who were accompanying us as they missed the school the next day and were traumatised about any punishment at school. My daughter even till date gets up in the middle of the night and screams in her sleep "mummy, we are going to miss the flight" run run, "Teacher will punish me". I had to reschedule my travel to Hyderabad (within in India) for important visit, by cancelling the train ticket and book a flight ticket (INR 8000) and take my daughter along with me as she was emotionally disturbed with the whole incident and could not leave her behind in Visakhapatnam. I have no option but to file a case against google for what I and my family especially the 2 little children had to go through which left them with trauma. I feel responsible to notify you with my intention hence this complaint mail. I am attaching my itinerary for Malaysia trip and also my spice jet flight ticket as the impact evidence. Sincerely, Vijaya Bhavan Majji [protected]@yahoo.co.in +[protected] P.S. I am unable to attach the complete itinerary as this form does not support pdf file format. only picture formats.

Read full review of Google
View 0 more photos
Hide full review
ComplaintsBoard
R
9:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Google adwords marketing/billing

I was just notified after an year of a "past due" balance that it was sent to collection. Not once was I notified and at no point did I owe when I shut down my account (over a year ago). I was told that there was several attempts which at one point I talk to someone (false notes..). I strive in good credit and not having past due balances. This company either has bad representatives or it's just a flat out rip off. At no point did this company help my business and it was a complete waste of money. I will not recommend this company/service to anyone I know.

Read full review of Google
Hide full review
ComplaintsBoard
O
5:51 pm EST

Google adwords express - withdrawals of unauthorized money from account

Back in Dec 2014When we initially signed up we were given all the bells and whistles that after 2 weeks absolutely nothing was done so we closed the ad down. Then when in early Nov 2015, they billed $51.47 and if we didn't pay, they'd take action. So yes, I paid BIG mistake! They then took $50 more that same day, then $120 the next week, then $200 more a few days ago! We called, said it was what we wanted and refused any refunds! Now how's that legal? I'll shut it and have shut it down but want my money back for unauthorized bank withdrawals asap! Crooked thriving company!

Read full review of Google
Hide full review
ComplaintsBoard
L
11:35 am EST

Google sales call on thanksgiving 11-26-2015

Mark, identified himself from a Google Affiliate (unspecified), called on Thanksgiving with a sales call. His number is 303.823.4351. When I told him I did not want to talk with him on Thanksgiving, he became verbally abusive...ending in calling me a 'crazy b****h'. Nice affiliate Google has, huh?

Read full review of Google
Hide full review
ComplaintsBoard
M
8:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google google play music

Dear Sir, On about the 20th September 2014, i joined a free trail with google play music, and one year later on, my fee was taken out of my account and the next month another fee was deducted again, the reason why i am very angry with it is that i would have appreciated a warning that the payments will be deducted within 30 days if i did not take any action, i feel that this action is totally wrong so i would appreciate a refund from the fees for the Google Play Music Trial...my email address is [protected]@gmail.com... i look forward to your Reply Michael Stanley

Read full review of Google
Hide full review
ComplaintsBoard
R
2:05 am EST

Google overcharging - inaccurate clicks

I have paid tracker on site with the same time zone as in Google Adwords, but google adwords showing huge overcharge if my tracker show 500 click for a day, google charging about 850 clicks. I sent them email with proof but they the reply is the same - system is automatic

Read full review of Google
Hide full review
ComplaintsBoard
L
3:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Google I have been trying to send emails to my uncle but they fail to reach him.

I have been trying to send an email to my uncle in Pennsylvania from new York but I get no response from him then after I talked with him in Pennsylvania when I was visiting that he told me that all he got was a gill on his computer screen and there was no message and my email is through googles Gmail and it is aaron.levi.[protected]@gmail.com and I have been trying to send letters to my uncles email and his email is through yahoo.com and it is Jim G [protected]@yahoo.com but every time I try sending him an email it fails to reach him and when I check my email account that it says on the computer screen getting address correct so that is my whole problem plus I gave my email address to my uncle and he sent me an email from his iPhone and I received it and it was sent on the 18th of July and then I wrote back to him using a computer and I sent him an email on the 23thrd of July but my uncle never received my email and I have tried sending him other emails but they never get through either so I’m not sure but I think he can send me messages but I can’t send him any and this has all happened this year.

Read full review of Google
Resolved

I just found out that my uncle is getting my emails and that I made a mistake when I filed a complaint that at the time I didn't fully understand how my email worked at the time but now that I understand how it works that I now know that there was never a problem to begin with and I am sorry if I caused any problems for any one and I hope this works to remove my complaint from the board.

Hide full review
ComplaintsBoard
D
3:29 am EDT

Google online wire transfer of a fund

dear sir this is to inform you that I have received so many mails from the above said bank. the bank directed me to receive the amount of 2.7m usd by wire transfer after sendind $230 usd via third party and by an indian bank account. after getting all details I sent the amount from my own account. and sent the payment slip. but after 24 hours when I got no response from the bank I sent a mail and got it conformed that they have received the amount. but again they asked me $305 usd for some other document fees. there I doubted the bank authority. I copy here the recent mail I got now debaraj mahapatro sat, oct 31, 2015 at 8:34 am add star diamond bank sat, oct 31, 2015 at 1:14 pm to: debaraj mahapatro reply | reply to all | forward | print | delete | show original some times you are talking out irrelevance, what bank information did you need to know? check out in world existing bank and fount diamond bank with its good service, I sent you my working director id card and you still refer to another un-necessary documentations, if you vowed that you couldn’t sent the $305 to get the international transfer permit then bear in it mind that we cannot proceeds with your transfer as we cannot do an illegal things which government is against unless you can get the documents by yourself and forward it to us which I will be happy to see so that you can know how stress it is. secondly, warning you to remove that negative consent of deduction from the source as it will not allow unless you will come down to this country by yourself prior. attention once again. boxbe waiting list inbox add star diamond bank tue, oct 27, 2015 at 5:52 pm reply | reply to all | forward | print | delete | show original boxbe =? utf-8? b? relbtu9orcbcqu5l?= (www.diamondbankplc@bk.ru) is not on your guest list | approve sender | approve domain — this is the first mail received by me below attention dear customer approval of your atm visa card valued usd$2.700.000.00 (two million seven hundred states dollars) only I want you to realize you that my continues of this email reminder is because I knew the value of this atm visa card which you were about to receive and this funds will help's you and your entire family. I know my reason for the continuously sending of this notification to you, the fact is that you can't seem to trust any one again over this payment for what you have been in cantered in many years ago but I want you to trust me, I cannot do illegal job because of this delivery, I will personally help you with half of the money which is $114, then you can pay the rest to them. it's for dhl courier to deliver your atm visa card, this fee of $114 is clearly written to you, the good part of this, is that you will never, ever be disturbed again over any kind of payment. this is final and the forms from there becomes effective once we submit your dhl courier fee and pay the delivery fee of $114, I don't want you to loose this funds simply because of this dhl courier delivery fee. actually we are instructed by world bank group to facilitate the payment of your outstanding fund ($2.7million usd) this is not a fluke, I would not want you to loose this fund out of ignorance, note that once you send this delivery fee your atm card will be deliver to your door step, you have to trust me, you will get your atm visa card, find a way to get this $114 you will not loose it, as far as I have help you to compleate the fee then act fast and send the 114$ that remains the reason why am sending you this is because I want you to receive your atm card worth of $2.7million usd immediately the delivery fee is paid. here is the information where to send the $114 through money gram be rest assured that once you send this fee your atm visa card will be deliver to you immediately. receiver name/ sam udeh country / benin republic test question/ urgent answer / urgent amount to be send /$114 sender name……… mtcn#... I look forward to receive your urgent reply. yours sincerely, thanks for banking us diamond bank plc rue bph141 kingston avenue cotonou. west africa benin republic. executive director:dr. ego dinka now I can not under stand what to do. as I have been victimized by some high profiles from nigeria. I am not ready to pay any amount. so it is my request to file case and after investigation a mail may kindly be sent and I hope I can get the money I sent will be refunded. I want justice. yours debaraj mahapatro

Read full review of Google and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
J
J
Johannan
, PH
Nov 03, 2019 12:14 pm EST

i just red this. your action is all that matters. for the sake of safety of the people being victimized of this kinds of people by using people for their own interest.

FROM DIAMOND BANK TOGOLAISE.
Inbox
x

DIAMOND BANK
Nov 1, 2019, 7:00 PM (3 days ago)
to me

VALUED CLIENT,

I am DR. EGO DINKA the Director General Manager in DIAMOND BANK TOGOLAIS, I receive your massage to me and want to let you know that the certified bank ATM Mastercard worth sum of (USD$260, 000.00) left on my care by Mr. Baris Kim Berkant which he instructed me to make sure that it is being delivered to you.

Now you can only receive it by allowing me to post it to you through DHL Delivery Company from here, so i will go and confirm from a reliable courier agency and the insurance on how they can deliver this bank ATM mastercard to your position without any delay, i want you to forward your full contact detail where you want the DHL to deliver the bank ATM mastercard. so that after confirmation i will go to DHL Courier service here in Lome Togo to know how they can deliver the ATM to your position over there in your country without delay.

Claims Requirements:
Your Legal name:_______________
Your home address: ______________
Your office address: ______________
Your city: ________________
Your country: ______________
Your phone number: ________________

Am waiting for your details to enable me post the ATM to you.

Thanks for using DIAMOND bank your partners in banking.

DR. EGO DINKA,
DIRECTEUR GÉNÉRAL, DIAMOND BANK TOGOLAISE,
Bd. du 13 Janvier - BP 363. Lomé - Togo
Tel /Fax: +228 [protected]
EMAIL: infor.bankdiamond@financier.com
WEBSIT: http://togo.diamondbank.com/termes-et-conditions
--------------------------------------------------------------------------------------------
DISCLAIMER: This email and any attachments are confidential and are intended solely for the addressee. If you are not the addressee tell the sender immediately and destroy it. Do not open, read, copy, disclose, use or store it in any way, or permit others to do so. Emails are not secure and may suffer errors, viruses, delay, interception, and amendment. DIMOND BANK and its subsidiaries do not accept liability for damage caused by this email and may monitor email traffic.

J
J
Johannan
, PH
Nov 03, 2019 12:05 pm EST

hi im also from philippines and im also almost a victim of this madness...heres some proof from someone who message me weeks ago.

GOOD NEWS FROM BARIS BERKANT.
Inbox
x

Baris Berkant

Very serious and important.
Inbox
x

Baris Berkant
Attachments
Sat, Oct 12, 6:32 PM
to me

Dear Friend,

I am pleased that you have read and completely understood my email, find attached copy of my work identity card and Mr. Andreas Schranner Deposit Certificate for your reference only. My late father always told me you don't buy trust you earn it. I understand that you have a name and reputation to protect, i also do. I guarantee you have absolutely nothing to worry about as we have eliminated all forms of risk on both sides. This transaction took me over one year to prepare the necessary documentations to avoid risk. I am a responsible family man like you and i will never do anything to destroy my image here in Turkey or anywhere in the world.And if we work seriously the entire transaction will be over in a couple of days. The secret of success lies not in doing your own works, but recognizing the right person to do it. Trust is the key, it cannot be bought with money but earned, I have attached the copy of the deposit certificate of the 11.5m USD in my bank for your reference only because i want you to know that i am professional banker and i will not do anything that will not work out.

Below are reasons i prefer you to open a new account in foreign country.

1, We need a bank that shares the same swift telex confirmation code with my bank; this will make it easy for me to transfer the 11.5M U.S.D from my branch directly to the account which will be opened in your names.
2, Funds transferred with the swift confirmation in and out of Turkey usually takes a maximum of 6 hours to reach the receiving account.
3, Funds transferred to the United States, Great Britain, Canada and the entire Arab region are always seriously checked against terrorism funding and other suspicious acts. 11.5M U.S.D is not an amount that can be moved to your country without the government asking much questions.
4, The offshore bank will be able to receive huge volume without resistance according to the financial regulations of the bank. This will keep all parties on safe end.
5, As staffs of the Bank of Turkey it is not advisable for us to use any of our existing accounts be it foreign or local because it will seem like we are transferring the funds to our-self.

This account will be set up in your names, once the account is ready and all documents from my office are in perfect place then i will effect a direct wire of the total amount (USD$11.5M) Eleven millions Five Hundred Thousand United state Dollars into the account. We have decided to have the funds transferred to Ora bank is because the bank shares the same swift telex confirmation code with my bank. The transfer will be via swift system which is confirm-able in 6 hours.

I have contracted my legal attorney to handle this aspect on your behalf so you have absolutely nothing to worry about. i will furnish you with the details needed to finalize this transaction. The details will include the complete information of the bank i have proposed. Please note that your only financial obligation will be to open a non-resident offshore account with a bank in Africa or London.

Please remember that this transaction must be strictly confidential. You will receive a deed of agreement prepared by my attorney which will clearly state our terms, percentage agreed and conditions.

Use this email to add me on Skype so that we can see each other on webcam: (baris.b9)

please fill this required form and send back to me;

1, Full names
2, Private phone and fax number
3, Current residential address
4, Copy of your identification, this could be your driver license of international passport.
5, Your Occupation

I look forward to your positive response. Have a great day !
God bless you.
Mr, Kim Baris Berkant.

Thu, Oct 17, 6:50 PM
to me

How are you doing today hope fine? I'm happy to inform you about my success in getting the $11.5milion transferred under the cooperation of DIAMOND BANK in Togo. Mean while, I didn't forget your past efforts and attempts to assist me in transferring those funds despite that it failed us some how.

Now you will need to contact DR. EGO DINKA the Director General Manager in DIAMOND BANK TOGOLESE and his direct email address is: (infor.bankdiamond@financier.com) Ask him to kindly send you a certified bank ATM MASTERCARD worth ( $260, 000.00) TWO HUNDRED AND SIXTY THOUSAND UNITED STATE DOLLARS which i instructed the bank to prepared and kept for your compensation for all your past efforts and attempts to assist me in this transaction which later failed, I so much appreciated your efforts.

So feel free and get in touche with him and direct him where to send/post you the bank ATM MASTERCARD, am currently with my partner in America working to establish my own industry here in USA.

For you information, i will terminate my email address for my own security reason because i opened the email only to achieve this $11.5milion, you might not receive my respond again, contact the DIAMOND BANK Director now and direct him on how to post your Bank atm MasterCard to your home address, once you receive the ATM you are free to withdraw the $260, 000.00 Dollars from any nearest ATM Marching in your country around the world without question from anybody, take good care of yourself and God bless you and your family
Goodbye

Baris Kim Berkant

hopefully and prayerfully these frauds must put to jail so that they victimized others no more. Thank you very much.

ComplaintsBoard
A
6:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google 14 fraudulent charges to my debit card of 99.99 each

We tried to order a charger cover door for a Samsung S5 phone for 9.99 on Sept. 4, 2015 on our Wells Fargo Visa debit card from Google MachineZone Google.com/ CH CA. We cancelled the order, because it wasn't the right item, but were charged 99.99 four times on Sept. 4th, 99.99 six times on Sept. 9th, and 99.99 four times again on Sept. 10th, for a total of $1, 399.86. They promised to refund the fraudulent charges, but we still have not been refunded.

Read full review of Google
Hide full review
ComplaintsBoard
R
10:43 pm EDT

Google google maps - wrong maked

I have a complaint that when I was in Korea, the sea of Japan was marked as the east sea, but it is marked as "the sea of japan" in all countries accept Korean site. it appears to be ignoring Korean people, although Korean people proved the issues, I think. anyway, I wish that Google change the name of sea as soon as possible.

Read full review of Google
Hide full review
ComplaintsBoard
R
5:15 pm EDT

Google locked out of my own accounts...

Earlier today I went to logon to my outlook account, only to be told I was logging in from an unusual location. So after having a security code sent to another one of my email accounts, (A suggested Hotmail account) I was told the code did not match my outlook account, and that I would have to send another code to another one of my other email accounts. (This time an yahoo account!) WTF! Who in the hell gives them the right to be tracking all of my account? It is none of there business who I use for my personal emails. So now I am locked out of all of my nsm email accounts? Which means I will not be able to work away from home, nor it seems once I have returned home...

Read full review of Google
Hide full review
ComplaintsBoard
R
3:38 pm EDT

Google unethical behaviour

Google Partners initiate their call by saying they are Google when they're not. They fail to disclose the total cost of their programs; then you get charged through your bank for a cost much higher; Bait and Switch. Google Adwords is a self generated scam because Google controls so much of the Internet traffic that consumers are forced to pay their high prices just to get recognition. There have to be fair practices, bait and switch and other consumer protections that they can be held accountable for. Who in the AG's, FTC's and other regulatory entities are lining their pockets with Google's ill gotten gold. I no longer trust Google. I'll pay the higher SEO prices not to have Google ripping me off. Google, Microsoft, Apple, Bank of America, Wells Fargo Bank, Starbucks, McDonald's, Republican and Democrat Parties, and the US Government are just a few members of the Evil Empire that someday must be required to atone for their abuses.

Read full review of Google
Hide full review
ComplaintsBoard
M
1:09 pm EDT

Google censors my site for "unoriginalcontent"

My site is a nonprofit informational site with links to 12 free Internet books, 50 videos and 800 translated articles. German Translations on the Economic Crisis These articles could invigorate debate and deserve a wide English readership. www.freembtranslations.net Marc’s Translations on the Economic Crisis. The State, Market and Neoliberal Myths According to AV Stats from In Motion hosting, hits dropped drastically from 236K in June 2014 to 12K in July 2015. A computer guru told me that Google could be ignoring my site because of "unoriginal content." Most of the 800 translated articles are original translations that would not otherwise be available to English-speaking readers. I think Google may also classify my site as “duplicate” since the translated articles first appeared on http://portland.indymedia.org or www.la.indymedia.org. I am perplexed about the lack of "original content." The articles are mostly original translations that are not available to the English speaking world. I usually include a link to the original German address so readers can pick up a dictionary and do some translating. It seems super-hard to get a book or anthology of translated articles published in English. First, there is a leveling-down so scholarly, technical or abstract work almost disappears. Second, publishers are probably reluctant about paying fees to original writers and translators. In Germany, there is more of a market for 100-200 page books. Hosting costs for the last six years amount to $624. Money paid to computer gurus who assembled my site together amount to $800. As a manic-depressive person, my mental anguish in watching the site become invisible or classified as unoriginal or duplicate is almost incalculable. Compensation would be very appreciated. A massive subsidy program for writers is necessary in the US. This should be a no-brainer since qualitative growth must replace quantitative growth. Unlimited growth is impossible on a finite planet. Reducing work hours is the only way to guarantee the right to work and is also a socio-economic investment that offers better long-term health and time sovereignty. Unlike a chair, an idea can be shared by a whole people. Access could replace excess as enough could replace more. As Jim Hightower said, we have too many 15-watt bulbs in 60-watt sockets. Elitists can't seem to accept post-growth, post-fossil and post-autistic economics. Trade agreements benefit foreign investors and not labor and the envi8ronment. For them, the future is only a continuation of the present. In truth, the future should be anticipated and protected in the present (cf. Jurgen Moltmann, "Theology of Hope").

Read full review of Google
Hide full review
ComplaintsBoard
B
12:42 pm EDT

Google same google mail id being given to two users

Hi, I am forwarding an e mail sent to my e mail id but addressed to a different person as can be seen from the e-mail shown below.. I have been using this id [protected]@gmail.com for many years now. I find that another person mr. Vijay raghunath patait, based in india has also been allowed to use same email id. Hence many a time I receive messages addressed to him. This has happened on a number of occasions. Kindly take immediate action so that some one else based in india, is stopped from using same e mail id as mine. Best regards, vijay kumar sharma ajman, uae — — original message — from: "icicidirect.com" date: 03/10/2015 13:54 (Gmt+04:00) to: [protected]@gmail.com subject: investing in pfc tax free bond now even more attractive! Last opportunity to earn upto 7.60% p. A. If you are not able to view this page properly, click here dear vijay raghunath patait, the reserve bank of india (Rbi) in a surprise move cut the repo rate —

Read full review of Google
Hide full review
ComplaintsBoard
A
1:33 pm EDT

Google google chrome browser

Respected Sir,
I am just open my laptop & open chrome browser and its started showin error that "Aw, Snap! Something went wrong while displaying this web page. Closing the apps and tabs that you don't need may help by making more memory available"

we even cannot open setting, history, Report an issue.. etc all option.

I tried mostly everything even i uninstall it & install it again but the same problem is coming.

& ya i create new User account & in it chrome is working. but ni mine it is not working. Mine account is an administrator account.

please help me in this

Read full review of Google
View 0 more photos
Hide full review
ComplaintsBoard
M
6:55 am EDT

Google google ignores my site because of "unoriginal" content

My site is a nonprofit informational site with links to 12 free Internet books, 50 videos and 800 translated articles. German Translations on the Economic Crisis These articles could invigorate debate and deserve a wide English readership. www.freembtranslations.net Marc’s Translations on the Economic Crisis. The State, Market and Neoliberal Myths

According to AV Stats from In Motion hosting, hits dropped drastically from 236K in June 2014 to 12K in July 2015. A computer guru told me that Google could be ignoring my site because of "unoriginal content." Most of the 800 translated articles are original translations that would not otherwise be available to English-speaking readers. I think Google may also classify my site as “duplicate” since the translated articles first appeared on http://portland.indymedia.org or www.la.indymedia.org.
I am perplexed about the lack of "original content." The articles are mostly original translations that are not available to the English speaking world. I usually include a link to the original German address so readers can pick up a dictionary and do some translating. It seems super-hard to get a book or anthology of translated articles published in English. First, there is a leveling-down so scholarly, technical or abstract work almost disappears. Second, publishers are probably reluctant about paying fees to original writers and translators. In Germany, there is more of a market for 100-200 page books.
Hosting costs for the last six years amount to $624. Money paid to computer gurus who assembled my site together amount to $800. As a manic-depressive person, my mental anguish in watching the site become invisible or classified as unoriginal or duplicate is almost incalculable. Compensation would be very appreciated.
A massive subsidy program for writers is necessary in the US. This should be a no-brainer since qualitative growth must replace quantitative growth. Unlimited growth is impossible on a finite planet. Reducing work hours is the only way to guarantee the right to work and is also a socio-economic investment that offers better long-term health and time sovereignty. Unlike a chair, an idea can be shared by a whole people. Access could replace excess as enough could replace more. As Jim Hightower said, we have too many 15-watt bulbs in 60-watt sockets. Elitists can't seem to accept post-growth, post-fossil and post-autistic economics. Trade agreements benefit foreign investors and not labor and the envi8ronment. For them, the future is only a continuation of the present. In truth, the future should be anticipated and protected in the present (cf. Jurgen Moltmann, "Theology of Hope").

On www.openculture.com Open Culture - The Best Free Cultural and Educational Media on the Web. we are given 700 free movies, 700 free E-books and 450 free audio books (including "1984"). Another incalculable treasure is www.booktv.org that goes back more than 10 years. Enjoy the feast! Corporate types seem to make "free" and "shared" into taboo realities that hardly get a hearing.
Thanks for your time. I look forward to your comments and email.
Marc Batko

Read full review of Google
Hide full review
ComplaintsBoard
A
1:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google recording non-existent ad clicks

I noticed a discrepancy between the number of clicks Google Adwords was reporting for my product and the number of clicks Amazon.com was reporting for that same product for the exact same time period. The product ad on Google Adwords had a unique referral number, linking to Amazon, so that the only clicks reported on Amazon would be those coming from the Google Adwords Ad.

Amazon reported 37 clicks during the period. Google Adwords reported 66, with an average of $.78 per click, for a total charge for the Ad period Jun 16-Sept 14. of $44.56, an estimated $22.62 in overcharges.

I paused the ad accounts. On Sept 15th I called Google Adwords to report the problem. The next day, my Google Adwords account reported completely different figures for the June 16-Sept 14 period. Now an additional $22.19 was added to the figure I owed. I have screenshots of the Google Adwords pages for that show two entirely different reports for the same time period.

I have made several calls to Google and have sent all the screenshots, of Google pages and of Amazon pages, and the customer service agent, Shannon, responded only with, "No everything is working correctly on our end."

I have run Google Ads for years, but I didn't start using unique referral code until a few months ago. Now I feel that I very well may have been overcharged all this time.

Read full review of Google
Hide full review

Google Reviews 0

Looks like Google has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Google, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Google

Screenshot Google
Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
How to file a complaint about Google?

Here is a guide on how to file a complaint against Google on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Google.

Overview of Google complaint handling

Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Google account was posted on Jun 20, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8774 reviews. Google has resolved 257 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.1
7659 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Google Contacts

  2. Google phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 330-0100 phone number
    +1 (650) 623-4000
    +1 (650) 623-4000
    Click up if you have successfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 623-4000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 623-4000 phone number
    +1 (650) 490-4916
    +1 (650) 490-4916
    Click up if you have successfully reached Google by calling +1 (650) 490-4916 phone number 1 1 users reported that they have successfully reached Google by calling +1 (650) 490-4916 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 490-4916 phone number 2 2 users reported that they have UNsuccessfully reached Google by calling +1 (650) 490-4916 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 253-0000 phone number
    +1 (941) 607-0688
    +1 (941) 607-0688
    Click up if you have successfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have successfully reached Google by calling +1 (941) 607-0688 phone number Click down if you have unsuccessfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (941) 607-0688 phone number
    More phone numbers
  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
  4. Google social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 24, 2024
Google Category
Google is ranked 1 among 31 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.