SUBMIT A COMPLAINT

General Motors2015 chevy tahoe

Purchase date April 2015 and Air goes out June of 2016. I was told by the dealership that there was nothing they could do. It was discovered my compressor and condenser were out. This malfunction is not due to driver wear and tear but instead faulty parts. I finally save enough money to get it fixed while making a generous car payment each month, and take it to my local dealership on May 9th 2017. On May 10th I receive a call from the service manager and was told the part is on back order due to heavy demand. He informed me it will be 4-6 weeks before the part will be in.See Top 10 Worst Companies in Detroit, MIHe went on to tell me this is huge problem General Motors is dealing with. So much so a special assembly line has been created to help produce this part at a rapid rate to satisfy the huge demand. Every dealership I contacted has giving me the same answer. This is totally unfair to me and I should not have to go an entire summer with no air because General motors refuses to recall this product. I did not qualify for a rental car because my mileage was too high. My wife and I both commute to work and have no idea what we are going to do for 4-6 weeks. Internet bloc's are full of complaint about this problem with your Chevy Tahoe's and GMC Yukon's. I

Re
May 10, 2017

Post your comment