Latest Reviews and Complaints
Scam they sold me a $16,000 used car for $65,000.
To Whom It May Concern, It is with deep concern that I bring to your attention the unethical and unprofessional behavior of Neima Bohemiany (MVIC S2024946) and his team, Carvilla at the Vancouver Auto Credit (VAC) dealership that committed fraud. Through my dealings with him and his team, I have realized that their practices directly conflict with the...
Read full complaintJeremy Lisa b*** and the team really knocked this one outa the park thanks so much
Jeremy Lisa b*** and the team really knocked this one outa the park thanks so much.
5 Vancouver Auto Credit Reviews
Vancouver Auto Credit’s earns a 2.6-star rating from 5 reviews and 5 complaints, showing that the majority of customers are somewhat satisfied with financing experience.
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Amazing people to deal with I highly recommend working with Mandy she went above and beyond
Amazing people to deal with I highly recommend working with Mandy she went above and beyond. Its a great company I highly recomend
There is a big *** activities going on in this company. I haven't requested for any credit applications still their employees got all my personal informations through text message including social # and runs my applications so many times. When i request them to send me proof, to show where and when i give permission to run an application, no answer and no one contact me since today. I have all proof to indicate about never did an application and requested to take out my name from their data list almost a year now, and i am still receiving e-mails. I would suggest please be extra careful before dealing with them and contact me
Excellent and efficient service providered by their employees during all interactions
Super happy with how everything went, it was crazy fast and easy to get approved, super helpful and polite, thanx guys
there not even worth 1 star but thats all there is
there not even worth 1 star but thats all there is...horrible horrible service, cant promise said vehicles on said date... i would never deal through them again, im in utter discust...im sure youd have a better chance at anywheres else out there...***...dont waist your time or the money.
***
. I purchased a car early 2018 and in the process contacted Vancouver Auto Credit to see what financing options they had, I ended up buying a more afordable car outright. Since then, I have been getting text messages from them every couple months. They try to get my business, I decline and tell them to put me on their do not call list. They say that they do, but then text me again in a couple of months. I don't know what else to do but tell people to stay away.
There is a big *** activities going on in this company
There is a big *** activities going on in this company. I haven't requested for any credit applications still their employees got all my personal informations through text message including social # and runs my applications so many times. When i request them to send me proof, to show where and when i give permission to run an application, no answer and no one contact me since today. I have all proof to indicate about never did an application and requested to take out my name from their data list almost a year now, and i am still receiving e-mails. I would suggest please be extra careful before dealing with them and contact me
5 Vancouver Auto Credit Complaints
Nissan rogue
More than 2500$ of damage. Bought under the understanding that the company was going to be able to hold there end of deal. The guy that sold me Nissan rogue. They were to pay thy payment on half the car until I could or until payments could work out. I only agree to maximum payment of 500$.
ℹ purchase rouge for my daughters safety to and from school and my small business reliability! I was just a mess the last couple of months and have not be healthy enough for my kids and my family and own healthcare costs then the car is broken and damaged and I have a dealership that diagnosed my car and it have front end damage from car accident and under carriage accident issues! I am not well and I am very poor at handling anything but my daughter at this time. I was trying to do right and safe as I have to drive 72 km daily round trip just to school! I needed car was very distracted by my responsibilities so I had not went over contract of complete condition! I agreeed to under the influence of heavy medication and was not allowed to sign in morning in daylight and go over car in daylight! It arrived late in the evening in the dark. I could not see the damage on the front end or let alone underneath and I was not able to drive the car for two weeks after I got the car due to surgery and damages in my stomach. I did not let the sales representative into the house. We signed in the dark in the trunk with a flashlight and crappy light. I was in tons of pain and under 10 tons of heavy medication and Advil and Tylenol and sleep med and pain, med, and anti-depressants and a ton of medication, I did not notice the damage on underneath for about a week and I did not notice all of the other damage and what was really wrong with the car until I bought a diagnosis thing and diagnosed the car. Once I found out I tried to go back and talk to the dealership about what was done with this car and my deal. I trued to work out the details of my Issue and Simply the Situation with payments of this car!
Claimed loss: Financial bankruptcy go from 720 credit score and on road to get house and total screwed over by a credit scammer who constantly tries to ruin my life and credit. Low balling out of control CEO. With very nice shoes.
Desired outcome: Fix car and payment issues. 270$ bi-weekly is maximum I can afford at anytime for vehicle payment. I can not afford payments at all or even close in my budget grounds legally!
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Such an unhappy customer. Very disappointed in my 2020 Nissan Rogue! For sale for 56,000 $ is what I am charged for this service! Wtf! See ya soon. Smiling face and in the end… just a 🐍! Watch out
2018 EcoSport faulty engine repair denied warranty claim that I did not make. Drayton Valley Ford made the claim.
I currently am paying for this car. This is the 2nd time it needs an engine. A faulty engine repair costing me $9000.00.
Van auto credit has not once contacted me. I was told at time of purchase that my sales rep would be available 24/7. Her email does not even exist.
I as a customer would expect some kind of compensation for this. Whether it be a trade in offer or a courtesy car service. I am still paying for this car regardless if it's running or not. This seems very in accurate as to what I was signing up for when I signed the contract.
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Desired outcome: I expect to be compensated for the repairs, whether it be a trade-in or pay out.
Before I bought the car, Braidon asked me "how much are you willing to pay?
Before I bought the car, Braidon asked me "how much are you willing to pay?" I said "250 by-weekly." He said to " Ok, we make sure you only pay 250 by-weekly and we put in whatever is on top of 250 if the by-weekly payment is higher." Ok, I bough the car and Blake gave me 20 payments because it is 388 by-weekly ($388 - $270 "for the 1st 20 payment after that would be $250" $118 x 20 = $2360.) After the first 20 payments, we will reapply for a new loan and he will do the same thing and give me whatever is on top of $250. I just found out from Braidon that I have to pay new taxes for my car when I reapply for a new loan. Otherwise they won't give me the money on top of the 250. That means I have to pay taxes for my car every year? I asked him "why didn't you tell me that at the first place." He said "that is the rule from the government." This is my first time buying car from a broker and this is what happens. Would any of you buy a car and pay taxes for the same car every year?
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Vancouver Auto Credit Legit?
Vancouver Auto Credit earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
Vancouver Auto Credit has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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*** First I dealt with Ali and gave him all my financial info
First I dealt with Ali and gave him all my financial info. He says I am approved and I ask for listings of what I can get. He promises them by end of day then stops replying. Next day I'm contacted by someone else from the same company starting from square one. I say I want to see listings first cause if they dont have a vehicle I want then why do all the financial stuff and have another inquiry on my credit. He says "we work backwards here". Next day Ricky messages me saying Ali no longer works there. He is sure they can find me something good but can't tell me what the interest rate is or what his fees are. I ask repeatedly for listings and he promises me them by end of day (we are not a week into the process). He asks me for all the info all over again despite be approved previously by same company. Now the same info isn't good enough and they want 12 months statements instead of just 3. Then their credit department can't understand how I can have 2 payroll deposits. I explain that I have 2 jobs but still they insist it must be a joint account, which it's not and the statements say that clearly. The bank account verification app they send me can't open one of my accounts. I again ask for listings and am told by Ricky that he has gone home but will come in tomorrow to send them if I feel it's important. I say yes it's important. isn't it the most important part? It is to me. Clearly not to them. It's now almost midnight and he hasn't sent me anything. Waste of almost 2 week of my time and who knows what they are doing with my financial info. *** I told them to delete my info and cancel my application. Cut your losses and go elsewhere.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Vancouver Auto Credit complaint handling
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Vancouver Auto Credit Contacts
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Vancouver Auto Credit phone numbersClick up if you have successfully reached Vancouver Auto Credit by calling +1 (604) 372-3999 phone number 0 0 users reported that they have successfully reached Vancouver Auto Credit by calling +1 (604) 372-3999 phone number Click down if you have unsuccessfully reached Vancouver Auto Credit by calling +1 (604) 372-3999 phone number 0 0 users reported that they have UNsuccessfully reached Vancouver Auto Credit by calling +1 (604) 372-3999 phone number
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Vancouver Auto Credit address100 19335 Langley Bypass, Surrey, British Columbia, V3S 6K1, Canada
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 29, 2025
. I purchased a car early 2018 and in the process contacted Vancouver Auto Credit to see what financing options they had, I ended up buying a more afordable car outright. Since then, I have been getting text messages from them every couple months. They try to get my business, I decline and tell them to put me on their do not call list. They say that they do, but then text me again in a couple of months. I don't know what else to do but tell people to stay away.
Amazing people to deal with I highly recommend working with Mandy she went above and beyond. Its a great company I highly recomend
Jeremy Lisa b*** and the team really knocked this one outa the park thanks so much.
there not even worth 1 star but thats all there is...horrible horrible service, cant promise said vehicles on said date... i would never deal through them again, im in utter discust...im sure youd have a better chance at anywheres else out there...***...dont waist your time or the money.