SUBMIT A COMPLAINT

[Resolved] eDreams / flight price

Israel Review updated:

Hi
Aa a loyal costumer which in the past bought many flights from your compony, I feel I have been cheated by u.
I bought a return flight from tlv-amsterdam which I paid 700 plus euro!!!
But when I cheaked later in skyscanner the same flight (Klm) same flight and hours, the flight is 510 euro!!! U promise the best price but it was a lie. Now I cant canel it and rebook in cheaper flight cause your compony says its not refundable im so angry! My flight confirarmation is :qugf3d
Please solve me the problem!!!
Waiting for your answer.
Dr. Ben hajbi

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Updated by Chen Hajbi, Jun 14, 2017

    HI
    Aa a loyal costumer which in the past bought many flights from your compony, i feel i have been cheated by u.
    i bought a return flight from TLV-AMSTERDAM which i paid 700 plus euro!!!
    but when i cheaked later in skyscanner the same flight (KLM) same flight and hours, the flight is 510 euro!!!u promise the best price but it was a lie.now i cant canel it and rebook in cheaper flight cause your compony says its not refundable im so angry!my flight confirarmation is :QUGF3D
    please solve me the problem!!!
    waiting for your answer.
    Dr.Ben Hajbi

  • eDreams_en.'s Response, Oct 24, 2017

    Hi Chen,

    We will have an agent contact you privately regarding your case.

    Best regards,
    Christos - Customer care.

Ch
Jun 14, 2017
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Comments

  • Jt
      Jun 20, 2017

    Dear Ben, please contact us here and we will try to investigate this for you: https://help.skyscanner.net/hc/en-gb/requests/new

    0 Votes

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