Dollar General

All of who are complaining about the stores only having 1 person working. Let me explain something. The stores are only given 130 hrs a week to run them but the stores are open 14 hours a day some 13 hours a day. Do the math... How many hours does that leave the store covered by 2 ppl 7 and of this 7 u have 4 hrs max with 2 ppl... This company leaves it all up to the store mangers to take the complains and deal with it and if it goes to corp. Then we as store mangers loss our jobs point blank...

I was in your dollar general store in mt. Rainer, md.. And the store manager was so unprofessional while I was waitng in line to pay for the stuff I wanna to purchase, she couldnt get a cell phone card to work so as I was talking to the customer she told me to back up and leave him alone he told her that we were talking and I wasnt bothering no one... She got upset and called the police.. For? So after I paid for my stuff she followed me outside and begain to curse me out.. I waited for the police and me and the cell phone card customer.. And we explained to him for she did... I will never shop there again...

Only 1 employee left working alone for a whole shift. Management was no where to be found and when asked about her she refused to come in. No restroom key was left for customers or employees to use. Was told only management had the key and she was gone for the day. This store has always had management issues, but this is OSHA VIOLATION for sure. Can't believe this company allows this behavior from management. This has been reported to OSHA and will be investigated. For future reference management needs to be trained properly.

On my way to drop off my son to school and I needed to get a few things before hand. I arrived at the store at 8:04 AM (google and store door says opening time at 8:00 AM) waited five minutes and decided to call the store and what I got was not pleasant. The employee told me that the systems were updating and it would be another 15 minutes before the store was open. If I were the business and/or manager of that store I would've been upset that a customer was trying to go there to purchase something when the employee should have been there MUCH earlier to update the system. On top of that he was very rude to me on the phone. And one more thing, the only car there which I am assuming was his was parked right in front of the store making it inconvenient for other customers to use the store front spots.

For the entire month of December, my husband and children have seen personally a teenager who is under 16 constantly behind the counter and in the office. I personally know for sure that it is illegal for a 15 year old to be hired through Dollar General as in the past I myself was a key-holder and am fully aware of the rules, laws and hiring process. Until recently I have never had an issue with ANYONE (management included) working in my local store but over the past month there has been a LOT of UNPROFESSIONALISM; with the staff swearing, allowing family members to just constantly hang around the store, no dress code being followed, and rudely talking about customers shopping within the store.The ONLY reason and I mean ONLY reason that I shop at this store is due to having no means to travel out of town to do my shopping elsewhere.

Very disappointed in Dollar General today. At the Dollar General located in Liberty, MS, my mother and I were standing in a long line waiting to check-out. There were three workers. One working the cash register and two outside smoking. After multiple issues with not knowing how to work the register properly as each person checked out, the two workers outside smoking came back in. Talking on and on to the cashier about Wi-Fi providers, one of the ladies were using very crude, foul language.
This is not the first time this has happened with the way these employees talk around customers. Needless to say we will not be back to this store location.
Not to mention my mother entered her pin wrong for her debit card, so it was declined, and the cashier loudly let the other ladies know that her card was declined. Very bad service. So upset with the situation.
This happened on 12-31-2018 around 11:30 a.m.

I was getting a bowl of cereal and realized I had no milk it was getting late but I only live a min away from the local dg so I ran across the street and as soon as I walked in I hear this squeaky little voice say "you better hurry you only have one minute." Now it was on 957 so I knew they didn't close for three. I only needed milk. And it isn't my fault he did his safe count down early. So as I'm checking out I reminded this scrawny pony tail guy that I was a customer spending money and he said he didn't care I wasn't allowed in his store again. I totally felt harassed by a person that should be representing the store with wanting to make as much money as possible so I pledge to never spending another dollar in this store again as long as he remains in that store. His name is Damon of the Webberville dollar general in Michigan.

I pulled into dollar General and my partner ran in while sitting there with my kids the manager come out got into a car then got out and went to his own car put a bag in the door then went in the store so I went in to get his name I bought some candy stood in line when he finally got to me he smelled like he was drunk looked very high I didn't care for a drug deal happening in front of my children not cool

my daughter received a $20 gift from Dollar General at Christmas the gift is faulty and Dollar General won't even exchange it due to not having a receipt you can not deny a exchange It was a gift. You don't get a receipt w a gift. That's common sense. Your fix g to lose a customer over this. I was Assistant manager for Dollar General you can't give money back but you can even exchange. It's not right. I want something done about this.

It was approximately 8:45 on the 28th of December. We ran into the Dollar General store in Linville Indiana to purchase some double-sided tape. We walked back to the aisle where it was and immediately the manager was back there with us stocking us like we were going to steal something. We had only walked into the store. As I was walking out I noticed there was shower curtains at the end I'll for two dollars so I picked one up went to pay for it and it rang at four dollars I like I went to the picture and I thought it was two dollars and she's like yeah I'll go check in a real hateful demeaning tone. Then she comes back and says it was in the wrong spot I said well there is a lot of them in the wrong spot she's like I know I'm giving it to you. She doesn't need to be a manager she is rude and treat customers with no respect. She didn't have a name tag on or I would give you her name but it it was at Lynnville Indian Dollar General store thank you

To Whom It May concern,

I purchased a Coffee Maker on 12/22/18. The cashier did not give me the package. When I got home, I did not have it. so, I called and spoke with manager Demetrius. He said yes, we have it. I said ok I will be there tomorrow to pick it up what time do you open he replied 8:00. I get there, two cashiers were present, the coffee maker that I left on yesterday and that Demetrius said it would be here. One girl who was very unruly stated Oh, he's not here he went to lunch just a minute ago at that time it was 2:17 pm. She never identified herself as a manager. The other cashier was the one who rung me out the day before and did not give me my package. She too was very crude, she stay on cell phone texting with her ear plugs in her ears while standing at the cash register, with the head tied up in some scarf. It took just about the whole day before I got my package. Then on top of everything else they handed me the item without a bag. I would like to have this looked into no one needs to put up with this kind of service. the female manager name is Carolyn, please keep me inform of this issue. I think termination is needed.
Thank you
Yvonne Westfield
email [protected]@gmail.com
P.S. turned out Demetrius was not there 12/23/18