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Dish Network / poor service / billing errors

1 GA, United States Review updated:
Contact information:

I recently tried to have my service reactivated so I attempted to go online. I paid the $25 reactivation fee and received a error message so I called the number and spoke to someone named Pess who found that it was credited to an old account and said she would change it to the correct account. She then told me that cancellation fee and equipment fee would be reversed and all I would need to pay in addition was 79.89 so I went online to attept to pay and found I couldn't access my account so I spoke to a very rude operator who then told me I had to pay $245.87 to reactivate and did not see where I had already paid $25. I told her I had a confirmation she was still rude and referred me to a supervisor dawn AP1 who was also rude and insisted that I did not pay the $25 fee I gave the other number and she finally found it and would not credit it to my account until I paid $245 which I do not owe.

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Comments

  • Ri
      23rd of Jun, 2010
    0 Votes

    I have been with them sence 2003 and all of a sudden they are messing with the billing 69, 99 month then to 81.00 month also we are to get free HD that is another joke..I have high speed computer linethink we should go to that it is cheaper only 20.00 a month. I am also lisened by the FCC and own all the Equipment here two months ago I wanted to up grade to a VIP612DVR they sadi they would have one of there tech install it I told them no I do my on work. so they refused to send me the recver are if I bought it they would not put it on line. I think this is CRAP. richardschoppe@msn.com

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