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Dish Network / Dish.com / dish pedestal

1 Cuarteles, New Mexico, United States Review updated:

We had a rainfall June 13 2018, which produced a leak in our roof. Upon checking on the roof which is flat.. I see that the dish satellite was in the same spot where the leak was. The satellite dish was held down with @ 6 to 8 pumice block, which weighed quit a bit. I moved the satellite dish away from where it was and noticed a depression in the roof. I scraped away the gravel at that area and noticed three depression in the roof. I called dish network to see if they could put the dish on the ground on a pedestal, which was done today 6/15/18, the technician wo did the job saw the depressions on the roof and asked that I should check if I could get a claim for the leak, because of the dish being weighed down with more than enough block to keep it from blowing over I guess. The technician said he would verify the depressions and the area where the dish was sitting

Dish Network / Dish.com
Dish Network / Dish.com
Dish Network / Dish.com

  • Updated by Earl Towles, Jun 15, 2018

    Complaint is the same as above.

Ea
Jun 15, 2018
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Comments

  • Bi
      20th of Jun, 2018
    0 Votes

    On 6/16 I had a dish tech out to my home. It took them 10 days to get here to fix my 90 year old invalid Mothers tv but that is another story.
    After the young man repaired the problem, he started selling upgrades. He sold me an adapter to use my antenna for local channels for 60.00 but dropping 12.00 a month. My very first question was, would my prime time recording still work as before. I was assured it would. Well lo and behold that was false. When I called tech service they told me I needed to subscribe to the local channels for it to work. After some yelling I got to talk to somebody who supposedly could fix my problem. I got the all you have to do speech. He set me back up. It has not recorded since my great upgrade. I can’t even get schedules on my guides for my locals now. I was told just to disconnect the upgrade. I looked behind there and have no idea how to do that. I tried calling this morning and was told there was a 29 min wait. When the service tech was here he cut my cable to my satellite dish for my WiFi...I was without internet from Saturday until wed. I will call back when I have another hour to kill

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