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Direct TV / liars, liars, liars

1 MD, United States Review updated:

Lied about everything from the very beginning from the original sales rep who told me that my contract was for 12 months and after install I'm sent a piece of paper stating that its for 12 months at the promo rate and an additional 6 months at full rate. Was never told by sales rep about this. When I tried to cancel after 12 months I was told that I owed about 14 dollars by 2 different reps on the phone for early cancellation and now I just received a bill for over $100 for early cancellation. Customer service no help what so ever. DO YOURSELF A FAVOR DON'T GET DIRECT TV. HORRIBLE COSTUMER SERVICE AND THEY LOST THIS COSTUMER FOR LIFE.

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Comments

  • An
      23rd of Jul, 2009
    0 Votes

    12 months at the promo rate it a great deal.

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