DirecTV is a joke. I have been with DirecTV since January of 2008 and we have had nothing but bad reception the whole time. My son's box in his room causing problems for his TV and so I called for a tec to come out. When the tech called they wanted to try and have my troubleshoot over the phone because if the problem was my fault they are going to charge me. I asked the guy how would you know if it is my fault if you do not come out. He replied nothing. I am so sick of DirecTV that after my contract is up I will be cancelling and go back to Comcast. I would not suggest anyone use DirecTV.