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Direct TV / satellite dishes need enclosure

1 2215 N Hubbard StUnited States Review updated:
Contact information:
Phone: 414-659-9129

This is my first winter with Direct TV and my service goes out whenever it snows because of accumulation on the dish. This can last for a few hours or a few days. I can understand why issues with tranmission of the signal might occur during inclement weather. What I don't understand is why such an exposed, vulnerable satellite dish would be installed in the snow belt without an enclosure.

Customer service at Direct TV advised me that I would have to clear the snow myself 2 1/2 stories up or wait until it melts. They also reminded me several times that I am under contract until Feb. of 2009.

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Comments

De
  9th of Feb, 2010
Agree Disagree 0 Votes

OK so if DTV encloses the dish you would get signal from space how? Try a dish heater or shield or cover, they are all available. Some one has to remind you of your agreement, it is called selective hearing at POS.

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