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Direct TV / lies on bill-agents, mangers lying

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Contact information:
Phone: 1-800-531-5000
Donald Mitchellwas lied to by direct tv.About a free reciever and a free upgrade.he was called out because my hd reciever wasn't working and i have inc.This 2 weeks would be creited to my account it wasn't.. They told me it would be 2 weeks because they was behind on work orders.when the tech arrived he told us we was in the distrect for a free upgrade, for which they charged us.I ask them how much another reciever cost i couldn't afford one right now but wanted to know the cost so JODY the tech number 5233 called direct and they told him to let us have it for free.Well $100.00 was on my bill along with $300.00 worth of movies they said i bought and i had them to put a block on all my tv's so the childern couldn't buy movies themselves.Now they turned my tv off because of this.They said they would give me a convinence fee of $50.00 and take $60.00 a month off my bill and charge me $39.99 for the reciever and take the charged movies off .Then called and said the was charging my account over $900.00 then turned the tv off.They shouldn't be able to rip people off like this and lie, each manger and rep has something different excuse and apoligies and will note the account the never do its all lies.How can i get help with this i have plenty wittinesses on this fraudulant lies this breaks our binding contract.Donald contact me at dmitchelljdl@aol.com asap. thank you


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N  26th of Aug, 2009 by 
Agree Disagree 0 Votes
i want to know where do i have to go on the direct tv re-bill, so they they could take some money on the bill because i can't pay it?

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2230 E Imperial Hwy
El Segundo
United States - 90245
+1 888 777 2454
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