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Direct TV / scam-false advertisement

1 United States Review updated:

Direct tv is one of the biggest scam i have ever had the misfortune to encounter. Their advertisement is 29.99 or 34.99 a month. I specifically asked the representative before installation about whether or not there is a contract and was told no, it was going to be a month to month type of service and the monthly charge is 34.99 plus tax. I probably should have just cancelled when directv can't seem to list my phone number right on their order form because the people that came to install it tried 3 times to find where i live. The first bill i got, i am charged 67.47 not the 34.99 i was told over the phone. When i call to question it, i am told i need to call the rebate dept before they can give me the discount and it would take 6-8 weeks. This is bull ###. So i called them this is now 2 months later and i am still getting charged 67.47. The reps i had the misfortune of talking to were not at all helpful and then informed me that they have no record that i have a rebate in, i asked to speak to a supervisor and found he is the biggest ahole alive and has no business being a supervior or dealing with people in general his badge no is lc16142 and his name is chris. And the biggest scam of all. There is a 24 months lock to this service, big surprise they outright lied. They are charging $440 to cancel. They failed to advise me of these charges and that i will be tied to a contract. They provided no upfront information and the best they can do is "there is nothing i can do to change that". Biggest scam of all. I am very surprise they are still in business. Too late. Wish i knew.

Ja
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Comments

  • Ar
      13th of Dec, 2009
    0 Votes

    i have the exact problem their billing practices and false advertising and non communication regarding the length of the contract and termination fees need to be address by the state attornys office this is rampant across the country there are numerous pages of material when you goggle class action lawsuit against dtv

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