Thinking about moving from Cable to Direct TV DON'T!!!
I went to cancel my cable serivce (TV portion) to be cautioned about Direct TV. As a consumer I thought well they are rivals but a little voice told me to check.
I did, and thank you Comcast (not that you are perfect). I went back and reviewed my "DEAL" and found that what I was going to get was not exactly what would be provided. Additionally I asked about the cancelation fee? New to me, it was never mentioned at the time I signed up for the program.
Just a slip? Don't think so. What I found was that Yes there is a fee, that is anywhere from $20 + dollars and up a month for any un-used service. Oh and the contact is for 2 years, and I was not aware there was even a 2 year contract.
Seems Direct TY forgets to mention that. Additionally when I canceled I found that Direct TY removes your records, so that if you have paid a fee good luck in tracking down you now NON-Existant accout to get your money back.
We finally found mine under the org. service number, but the gentleman who had taken the cancelation call changed the address so that it would never have refunded the credit card amount.
Nice customer service.
Do your self a favor, stay clear of Direct TV. IF you cannot be honest and want to scam at the very start of the deal, imagine what the rest of the service must be like.