Direct Tv — now I am the big loser in all of this and they still say, oh well!
I had direct TV installed in march of 2005. Unknown to me at the time the installation was done using my local cable carriers line. Our home owners association has a deal with the local cable company and for a small fee tacked onto our yearly dues, we get expanded basic for pennies on the dollar. Well when I called our cable company to have dsl set up, they came out and found out that the Direct TV installer had not only used their lines, which I never gave them permission for, they cut a line into my living room for faster installation. Needless to say I lost my direct TV service.
Here is the frustrating part. When I called them today to complain about it, they told me they had the right to do what ever is necessary to get the service going. they said they can not use their lines on the poles, or their small junction boxes by the property. But they have the right to use the cable outside of the home. I told them I would never have allowed it to be done that way, as I should be able to use both if I choose when ever I want, since both are being paid for and it is an active account. They told me again they had the right to do what they did. I told them they do not have the right to disable wires inside my home without my permission, which they did do. Again I was told that was not true. Now in order to get my service done the right way they said, I have to pay 99.95 for a secondary line into my home since the first one is not being used. I can't use it, they cable company took back their line. I also have to pay any other charges that might occur.
Now I not only do not have direct TV, I have no cable either. I now have to call the cable company out to fix what direct TV did to their lines, and pay for that as well. Somehow something does not seem legal here.
Direct TV used no common sense when installing this into my home, they looked for the easiest and cheapest way to install it without checking with me first. Now I am the big looser in all of this and they still say, OH WELL!
Evelina Boyd's Response · Feb 01, 2017
Taking money out my account.
Angel Pintado's Response · Apr 18, 2019
Am getting a bill from you & i don't have Direct TV on 4/3/2019 you bill me $74.74 on my Visa card & i dont know how you got my card number to do this so am thinking you scam me. I just move to this home & i never ask for this services & i transfer Spectrum to this current address my name is Angel Pintado
Direct sucks's Response · Apr 28, 2019
I here that. They both suck
ricl's Response · Jul 22, 2019
Like the rest, I am disappointed to lose CBS. Need I say more, yes, should not we get a refund.
Jane Seitz's Response · Jul 28, 2019
We are paying for the following tv channels and are unable to view the channels. 4 WBZ, 39 WSBK 87 DEALS and 221 CBS SN, This is unacceptable and is not corrected we will seek a new service provider.
Tim and Jane Seitz
hollowayl4's Response · Jul 29, 2019
We love NCIS. CBS has blocked your show from Direct TV. Please go to USA... We are now watching reruns on USAHD... I hate that we cannot get the new shows...
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