Direct TV / double billing
When our equipment was returned after cancelling our service in Oct, 2008 -Direct TV 'engineer's' found un paid ppv's that had not been sent to their main receiver from 2007. We had equipment problems in 2008 and had to pay serveral hundred dollars of ppv's that had not been billed according to Direct TV. However, our monthly billing statements showed the movies we ordered on each statement. We settled and paid the account balance in full. When I called to dispute the additional equipment charges-they deducted the disputed amount from our checking account without our authorization. According to our bank, there is nothing we can do if they run the charge through as a debit.
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