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DHL (UK) / Poor Customer Services, No Show

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Well, Acer had set up a deal with DHL to collect laptops for repair. after waiting 10-15 mins on the phone to dhl i got my collection day, i.e. had to wait in a whole day for them to come and...no show. and no card and no apology. unbelievable.

back to the drawing board and on the phoen to dhl, no apology, in fact the lady on the line was pitching for a fight it felt, another day to wait in and...(i really am telling the truth here) no show!! im now going at my own expense to the local post office to get the parcel sent off.

DHl, no thanks...


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N  1st of Feb, 2010 by 
Agree Disagree 0 Votes
Ive just wasted a day waiting for DHL i cal it a DNA ie did not attend, how do i resolve this? get them to deliver to the sorting office?

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DHL Express Logo DHL Express
Customer Care Service
Heinrich-Brüning-Straße 5
Germany - 53113
+49 180 634 5300
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