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Citibankcustomer service not professional and lack of knowledge

I called customer service on 7/28/17 and told him that it was about business account.
my business account was being charged double transaction for 2 checks which was already debited since august 2016.See Top 10 Worst Companies in Los Angeles, CAWhy on earth it was debit from my account again in july 2017? Customer service named "Fedrico" asked me all info. and i had been on the phone for half an hour. Finally, he told me that he could not do anything, only business department can done. I told you since the beginning, why just realized now. CITIBANK needs to train their staffs professionally; otherwise; small business owner better transfer to another bank.

Jo
Jun 28, 2017

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