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1.6

Overall customer rating from reviews and complaints

Citibank earns a 1.6-star rating from 12 reviews and 1063 complaints, showing that the majority of banking clients are dissatisfied with financial services.

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Citibank Complaints Page 54 of 54

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12:00 am EDT

Citibank No charges return

I regret to inform you that your department is charging interest, Late Payment fee, and the Service charges since last March 2006 on an amount which I have no concern or liable to pay.

I or my son had never applied for the loan. In the past I had received one call for pre-approved loan, which I had never applied. I had asked the concern officer to provide me details. Instead of providing me details you have send me the cheque, which was returned by me at your Kolkata branch. You have returned the cheque but not the charges.

When you are providing a Loan to a person, he must be given full details of the loan. Before it is sent to the person. Without giving any details how you can send the loan amount.

My son has met your office many times and he was assured that the entire amount charged by you, will be reversed. But till writing of this letter you are charging my account as usual.

I request you to withdraw your charges immediately as neither you had paid any amount nor I had received the same or ordered.

Bank details:
Citibank N A,
Mail Room, Shakti Towers,
766 Anna Salai Post Office,
Chennai - 600002

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carmen marianovich
Chevy Chase, US
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Sep 18, 2018 10:41 pm EDT

Uruguay legalized the use of marihuana as a way to stop the criminal activity of the narco traffickers. This measure was voted by the majority of the citizens of a democratic country, Uruguay. Citibank is helping the criminal drug cartels by penalizing the legal stores selling marihuana and the banks.

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david94124
Hayward, US
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Sep 10, 2018 10:43 pm EDT

The tech support could not explain why my app has lost the deposit function.
I called several times, the problem unsolved. I prefer to do my banking in the other bank after the bad experience.

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Garland Frye
Stafford, US
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Sep 11, 2018 2:37 am EDT

if you have employees named Pablo, chris (fm), kala, they are worthless. this date I was constantly transferred and disconnected when trying to find out how to register a credit card. i'll never use citi because of them.

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Dhyrianathan
IN
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Sep 05, 2018 8:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been using this Citibank debit card since 2011 and tonight I suddenly heard few beeps in my mobile and found that my debit card has been used to withdraw whatever left money in my savings account. I immediately called Citibank customer to block the card and raised a complaint . Request you to look into the complaint and fo the needful

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sammy123456
New York, US
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Sep 04, 2018 12:57 am EDT

Today 11/25/2017 saturday went to citibank at 10:00 am to deposit check and cash, employee took check, and said cannot deposit cash of $250 because his machine is not working, he need machine to calculate $250, what kind bank is this, who canot calculate $250 doller without machine, location 176 and union tunpike, flushing newyork, 11366

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mikeson997
Anaheim, US
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Sep 01, 2018 5:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am royal CITIbank customer since 1998. But I am thinking to switch to Chase to other bank because KYC department as Know Your Customer department.
They bug me hell and call me every month to have same questions over and over.

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edwardbenzigar
Sharjah, AE
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Sep 01, 2018 7:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir,

Citi bank dose not allow Indians to open an NRI account without having a Utility Bill( i should have a flat in Dubai). This Utility bill is not a mandatory document for other bank like SBI, Axis Bank.

Why is citi bank having a special rule, when all these bank comes under RBI ?

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Garland Frye
Stafford, US
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Sep 01, 2018 4:17 pm EDT

if you have employees named Pablo, chris (fm), kala, they are worthless. this date I was constantly transferred and disconnected when trying to find out how to register a credit card. i'll never use citi because of them.

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Jae Lee
Irvington, US
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Aug 15, 2018 11:21 pm EDT

the service reps are very rude.
one of them personally attacked me and called me a liar, which I really wasn't.
I was just calling to ask for a late payment fee to be waived as a courtesy.
i really don't know if that was so much to ask...

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carmen marianovich
Chevy Chase, US
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Sep 02, 2017 10:27 am EDT

Uruguay legalized the use of marihuana as a way to stop the criminal activity of the narco traffickers. This measure was voted by the majority of the citizens of a democratic country, Uruguay. Citibank is helping the criminal drug cartels by penalizing the legal stores selling marihuana and the banks.

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12:00 am EDT
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