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CheapTickets.combad customer service

Bad experience. By system error I got the wrong tickets So I tried to contact Cheap Tickets customer service to cancel within 24hrs but I received the worst, very rude. Instead, They were saying I should wait for the tickets to expire then they will be able to cancel so when they did II was not able to get any refund anymore.

Reference:
Itinerary #[protected]
AGENT: NT BOOKING REF: P5OZ53

As
Dec 11, 2018

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