Having problems with Motel 6?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Motel 6 Customer Service Contacts

4001 International Parkway
Carrollton, Texas
United States - 75007

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Motel 6 Customer Service. Initial Motel 6 complaints should be directed to their team directly. You can find contact details for Motel 6 above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Motel 6. Discuss the issues you have had with Motel 6 and work with their customer service team to find a resolution.

Motel 6 Complaints & Reviews

Feb 18, 2021

Motel 6 — Feel like you're being harassed by the front desk I do not feel comfortable staying cheer at the hotel for the rest of the week

My husband and I have been here at Motel 6 since Monday February 15. On the next day we paid to stay for a...

Feb 17, 2021

Motel 6 — Multiple cancelation attempts unsuccessful

We booked two nights, but wanted to check out after the first night stay. Due to inclement weather there wa...

Feb 14, 2021

Motel 6 — Maids and ice and random men running front office

The maids come into the room and force you out and steal from you. This is a complaint from more than one...

Feb 12, 2021

Motel 6 — Unforgivable!!!

Where to start... they are running a scam! so I payed for two nights and proof is on the CC.. stay the first...

Feb 02, 2021

Motel 6 — Room

I stayed her from 1/30/21~2/2/21 it was one of the worst hotel stays in my life and they would not do...

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
Jan 30, 2021

Motel 6 — Noisy neighbors, thin walls

Hello im experiencing a case of extremely loud noise coming from what seems to be next door, and possibly...

Jan 28, 2021

Motel 6 — Hidden camera/surveillance

Checked in on 01/28 and about half an hour after I arrived I heard a wire being funneled through the...

Jan 20, 2021

Motel 6 — Harassment from employees and guest

Hello, I am contacting you, in regards to my experience at your location at 1345 4th St. N.E. Washington...

Jan 19, 2021

Motel 6 — Return of my property

My name is Calvin Nichols, on 01/16-17/2021 I reserved rm.#332 at motel 6, 3551 mall loop, Joliet, ill. Upon...

Jan 16, 2021

Motel 6 — We had a terrible experience with the room being dirty & felt unsafe.

As travelers are, we decided to remove our shoes & socks to be more comfortable. I sat at the edge of the...

Jan 03, 2021

Motel 6 — I am complaining about the jurupa valley motel 6

There's a new manger at this Motel 6. Very aggressive on talking to the customers. Two rude housekeeper...

Jurupa Valley
Jan 02, 2021

Motel 6 — Service

No not water, sink clogged up, front desk didn't answer during a emergency situation, no towels in room...

Motel 6Ignored safety and health protection for covid-19

Location: Motel 6 Richmond, 7831 Shrader Rd, Richmond VA 23294
Date/Time: Dec 20, 2020 @ 12:12 pm
I was given early registration and checked into a freshly cleaned room at 1:00 p.m. date shown above. From there everything fell apart. People walking down the hall without masks. People outside panhandling, parking cars in aisles with the doors open and otherwise creating an attractive nuisance. If you are panhandling get off private property, you don't belong there. If you are standing in a doorway, move, you don't belong there.
People just don't get it. This is a pandemic, minimize contact and social interaction is recommended. This motel is showing signs of disrespecting the health and safety recommendations put out by the CDC.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Dec 18, 2020

    Motel 6 — Transactions

    I payed for a room and gave an extra 100 dollar bill on mistake. I called front desk and they confirmed they...

    Nov 26, 2020

    Motel 6 — Avoid this motel if you want a good night's sleep.

    On 11/22/20 I made a reservation for one night from 11/23/20 to 11/24/20 online with Motel 6 for their 43540...

    Motel 6Stealing money scheme

    I finally realized how motel 6 carefully designed to steal your money properly.
    - they make online reservation super easy but very difficult to change or cancel.
    - anything they say over the phone is not legit including changes of reservation and such.
    - upon complained, they request 30 days statement of credit card to verify before the refund process can begin. This is important because if they charge you in the first place, why need a 30 day cc statement in which of course you would not have it ready right away. By the time you get to it, perhaps a month later, you may forget or they may come up with new excuse

    Bottom line: stay away from motel6. They are there to steal your money legally

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Nov 23, 2020

      Motel 6 — Customer services

      The worst customer service ever the manager in the day she the worst and another girl who works for her name...

      Nov 15, 2020

      Motel 6 — when you have a reservation, try honoring it.

      Went to the motel 6 in Pueblo Colorado with a reservation. They refused to honor it. Said I had booked the...

      Oct 25, 2020

      Motel 6 — Charges

      I paid for two rooms for 10 nights I checked out a couple of days Early they said they had transferred from...

      Sep 16, 2020

      Motel 6 — Filthy, noisy, unsafe

      How can a establishment charge a consumer/customer money to stay in a room that is filthy, noisy, unsafe, not...


      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.