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Chase Manhatten Bank / customer service / varification info.

1 Norcross, GA, United States

I'm furious, I started simply trying to check my bank iaccount postings and ended up being told I changed my pin, which was incorrect, and I had ridiculous questions to answer that I was told was public record. How the hell can you varify who a person is by public record with information that is over 15 years old. These idiots wnat me to remmber information about my ex-inlaws whom I have been divorced from for over 10 years. They even mentioned ex-inlaws I dont even know and wanted me to tell them where they owned property. This has me so upset I never had these problems with wa mu. , and any varification information should have been what I set up with wa mu when opening my account. How can youu chase decide what information would valadate who I am. That lets me know that anyone can manipulate my account with not to much effort. I'm so ppissed off.

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