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Access Bank Customer Service Contacts

800 004 400 (Ghana)
5536 (Rwanda)
+234 12 712 005 (Nigeria)
+234 12 802 500 (Nigeria)
+243 812 222 160 (Democratic Republic of Congo)
+220 439 6679 (Gambia)
+220 439 9022 (Gambia)
+232 22 229 772 (Sierra Leone)
+232 22 220 087 (Sierra Leone)
+44 333 222 4516 (United Kingdom)
999c, Danmole Street, Off Idejo Street, Off Adeola Odeku Street
Victoria Island
Nigeria - 101241
Democratic Republic of Congo
158, Avenue de la Démocratie (ex-Huileries), Kinshasa – Gombe, Democratic Republic of Congo

Gambia
47 Kairaba Avenue, Fajara, K.S.M.D, Gambia

Ghana
Starlets’ 91 Road, Opposite Accra Sports Stadium, Osu, P. O. Box GP 353, Accra, Ghana

Rwanda
3rd Floor UTC Building, Kigali Rwanda

Sierra Leone
30 Siaka Stevens Street, Freetown, Sierra Leone

United Kingdom
4 Royal Court, Gadbrook Way, Gadbrook Park, Northwich, Cheshire CW9 7UT

Zambia
Plot 682, Cairo Road, P.O. Box 35273, Lusaka

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Use this comments board to leave complaints and reviews about Access Bank. Discuss the issues you have had with Access Bank and work with their customer service team to find a resolution.

Access Bank Complaints & Reviews

Access BankPOS

A total sum of 49, 457.20 Naira was deducted from my Access Bank account through POS that I know nothing about. The transaction details are as follows:-
Debit
Amt:NGN49, 475.10 Dr
Acc:079******053
Desc:POS/WEB PMT [protected] [protected] 00DE
Time:03/11/2020 @01:32:25
Avail Bal:NGN8, 605.13
Total Bal:NGN8, 605.

Thanks so much.

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    Oct 26, 2019

    Access Bank / Access Bank Group — banking service international

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    Access Bank / Access Bank Groupaccess bank account number

    My Account name is Obi Victor Onyeka.
    Branch is Gumi market Kaduna.
    Please I can't remember my account number and I also want to know if it is still functional, because I haven't used it since I traveled abroad. I live in Vietnam now. Please you can reach me with the email address registered with the account ( [protected]@yahoo).
    I await your urgent response

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      Access Bank / Access Bank GroupTransfer back to my account

      Hi my name is Shirley Littler I live in the UK I made a transfer to a Mr Stanley Obinna Okafor in lekki Lagos I've since found out it's a possible scam I've connected the branch and the police they said the account had been frozen I've asked them to return the funds I sent £950 I've been emailing for days I'm in touch with the police but the bank said it's personal and the police will sort it please can you help me I've had very little information what's happening my email is [protected]@hotmail.com can someone get back to me asap contact number +[protected]

      Add your opinion

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        Feb 07, 2019

        Access Bank — I want to verify on my account; how is to get connected to customers

        Dear sir pls I hve been using access bank in nigeria before I move down to egypt just want to verify if my...

        Access Bank / Access Bank Groupmobile short code transfer

        J made transfer of 4000 at about 9:20pm to this account number [protected], I got a message that the transaction failed on my phone and my money has been deducted, the owner of the above stated account denied seeing an alert. How do I get a revert of my money or better still it should be credited to this account number [protected], I will be gratefulness if this Id attended to promptly. Thanks in anticipation of a swift response.

        mobile short code transfer

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          Access Bank / Access Bank Group — about my payment

          I made a payment of 5yrs drivers licence on Friday 20/10/2018. they debited me 10450without serving me. First...

          Access Bank / Access Bank Group — I was debited without a corresponding credit entry

          IDear sir, I did a transfer to Diamond Bank the second time and my account was debited as the transaction...

          Lagos

          Access Bank / Access Bank Groupaccount debited in an attempt to recharge airtime but not credited to my phone number it happened twice #200 on each attempt...

          Account debited in an attempt to recharge airtime but not credited to my phone number it happened twice #200 on each attempt

          Customers name: Ekunniyi Funke Folashade

          Phone number: [protected]

          Bank a/c : [protected]

          Bank: Access bank

          Amount: #400

          Payment mode: VTU

          Date: 17/4/2018

          Time: 12:20 and 12:25

          Reference number: [protected] and [protected]

          Branch : Tanke Ilorin.

          Add your opinion

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            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
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