SUBMIT A COMPLAINT

[Resolved] Cell Cservice not poor, it does not exist!!!

I applied for a contract on the 11th of january 2017 - agreement number:[protected]
Today is the 18 of january 2017, still there is no record of my contract and the porting has been deleted twice from mtn to cell c.
I was advised to go the store on two occasions, they have tried to assist me but getting no assistance from cell c. Nobody seems to know what is going on. The only person making any effort is the sales lady at cell c tyger valley lucyndi. She unfortunately is getting the same run around from the cell c customer service.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Cell C Customer Care's Response, Jan 18, 2017

    Hi @Chantelle Moore, we do apologise for the inconvenience caused to you. Kindly send your contact details to [protected]@cellc.co.za, as we would like to assist. ^BM

Ch
Jan 18, 2017

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