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[Resolved] Cell C / my cell c paid up account showing on my credit report / removal of account on my credit report

1 Brakpan,gauteng, South Africa
Contact information:

I had a contact with cell c but was in able to pay on time.I settled the balance later and was given a paid up letter, but up to today the account still shows on my credit report as unpaid. I would like the account to be removed or atleast get an explanation why is it still there and for how long it will stay there.my name is Refilwe Beatrice Mosala

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Cell C Customer Care's Response, May 01, 2018

    Dear Ms Mosala

    Please email us your ID number and contact details. We would like to assist resolve the matter.

    Email address : [protected]@cellc.co.za

    Regards
    ^MM

Ma
Apr 30, 2018

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