Bharat Sanchar Nigam [BSNL] review: Most dissatisfied customer! 81

Re: BSNL

My name is [edited]. I had applied for a transfer of BSNL landline from Mysore to Bangalore 6 months back. I haven’t got the connection till now. I have been contacting the field officer Mr. Sridhar for the first 2 months. After getting bad response from him, I also wrote a complaint to Mr. S.G.Kulkarni, who is the Commercial Officer for our area (HSR Layout – full address below). He also seems to have completely neglected my complaint. No action has been taken till now. I also wrote an email to [protected]@bsnl.in - no action taken.

I am opting for BSNL because of the excellent service I got in Mysore – I really miss the same here in bangalore with officers being very negligent. I could have easily opted for another service provider in the excellent telecom Market with many attractive offers, but I have used BSNL landline from past 15 years (from my childhood), and want to continue with it. In this competitive market, if the service is like this, believe me sir, BSNL has a very dark future.

I still have a hope from you that you will get things done and provide me with a landline. This is my last attempt to get the BSNL landline. If this also doesn’t work, I will cancel my request and opt for a better service provider. I am also planning to get the data one broadband service from BSNL. So sir, please do something about this. I will send you the work order number if you need it to solve this problem. I can send it to you tomorrow.

My address is:
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Your most dissatisfied customer,
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