Aus McDonalds / terrible food and terrible service.
Me and my family have been going to the same maccas store for 33yrs now, and they never get our orders correct. We pay for extras that we never receive, and the fries are always half empty and cold. The Burgers are just thown into a box, i always order a Big Mac yet it never has the extras that i pay for. I have complained about this same problem many times, yet it never gets resolved and i am sick of paying for things I'm not receiving. My order has never been filled properly, in the 33yrs that this Store has been open and it's the worst Store that i have ever had to go too. I hope that you can find some way to resolve this issue, because it's just gone on for way too long now. Ut would be nice if i actually received an order that i paid for, meaning that it would be nice to receive everything that I've paid for. And it would be nice, if i didn't have to put my Big Mac together because everytime i get one it's just a mess. I ordered some Chicken bites, and i received Potato bites that's beyond pathetic service seriously. I think that it's time that Mornington maccas was made to live up to it's word, because there good at taking my money but they just don't know how to even put a Burger together at all. Thank you for your time, and i hope that this Store has to pick up it's game because it's appalling. Thank you, yours sincerely, Susan Hollis. I do have a picture of one of the Big Macs that i received, but i can only take a picture of it now on this site and i haven't got one now to take a picture of, sorry.
Updated by Susan L Hollis, Jun 11, 2017
It's meant to Mornington Victoria, not Tasmania Maccas sorry for the mistake, Susan Hollis.
More Aus McDonalds Complaints & Reviews
- McDonalds - I got a food poisoning eating their food 
- Work at Mcdonalds - made my 15 year old daughter afraid of work 
- McDonalds Australia - bad customer service 
- McDonalds - Canada - why are your ordering diet coke? 
- McDonalds - refund policy 
- McDonald's - the whole experience today 
- McDonald's - smoke house burger, waiting time and service
- Mcdonald's Monopoly - rip off
- McDonalds - mcdonalds barangay pinagsama taguig product
- McDonalds - all operations on site