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Alltel / my cell phone pic, message, video service

1 North Fairlield, OH, United States
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I've been with Alltel for years, i resently started having problems with not being able to send picture massages and video messages. When i call tech support they just tell me "that their network doesn't support it." " Some times it works sometimes it don't". If that was the case then why when i signed a contract they didn't tell me that, and why would then sell a phone that does pics, videos, and text messages when their network doesn't support it. When i signed a contract i signed for those services and find out they can't support it. So i asked for them to void my contract without chargeing early termation fees because they are not providing me with the services i signed up for, but they wont they say "it's not their fault". How can they say not their fault when they say i will be able to do something and then me not being able to. So go to Alltel if want to pay alot of money for a service and then have it fail. So i suggest to stay away from them.

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