ABSA Bank / security provident fund claims

Middelburg MP, ZA

Good day
I have submitted my claim for provident fund from the security sector for over six months now, there is no one that can assist you with information about your claim nor a contact number where you can log a complaint nor someone to speak to in order to get clarity on your claim or progress thereof, I've sent emails to ABSA previously with no reply, is this really the service ABSA provide to the consumer, next step must then be to contact the costumer consumer board, maybe they'll reply. Your consultants working there can also be sent for training in phone etiquette and costumer service. You are more than welcome to contact me, if you deem it to be a service, at [protected]. I personally think that the service provided by provident fund claims department is really not how ABSA would like to be rated on, but with no support from anyone at ABSA I really wonder

Thank you
Frikkie Visagie

Dec 02, 2016

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