Tuesday, August 23, 2011 6:09 PM
REF : [protected]
I applied for an ABSA Checque account online. Also see ref no and date that ABSA sent reply message, above. Received e-mail confirmation, but I had to call ABSA on numerous occasions myself, for follow up and could not be assited, up to date. I have been sent from pilar to post to get a response, and I am still awaiting a reply or any response from ABSA bank. (Please check your so-called recorded data). This is not the first time I am having trouble with service delivery at ABSA. Neither is this my first complaint lodged.
I congratulate ABSA bank, once more, for NON-Service Excellence!! Well DONE guys, keep it up!!
As of 2009, since my earliest encounter with your bad service, we succesfully managed to encourage 14 clients to bank at real banks, and will send this message to all small business owners. As a small fish in a big pond, the big pond has numerously warned me about ABSA bank. Now I can see why hundreds of clients are moving their businesses to other banks. Thanks again for this eye-opener!
To date, ABSA had not care to follow up with my application for a checque account. It seems that they don't need new business or they simply don't care.
Believe me, this trend does not go unnoticed by large companies and wealthy potential clients for ABSA.
Don't even bother to respond to this message. I know that you will ONLY give me a ref no, for lodging a complaint, and that is where it ends...!!! Rather check the statistics on your client declination!!