Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

1800 Flowers / don't know how to deliver

United States
Ordered a plant for my wife's birthday. They were scheduled to be delivered on Friday to her school. They say they were delivered after she had left but UPS tracking shows it was delivered on the following Monday. Over the weekend I was promised by a representative that I would receive a full refund which was not honored by the supervisor that I spoke with. I was forced to spend hours on the phone speaking with representative after representative to try and get a straight answer about where the order was. Was told lie after lie including and not limited to:
The address the order was being shipped to was changed to get it to my wife at home
The order was being sent by FedEx (even given a bogus tracking number)
Someone would call me on Saturday (still awaiting that call)

and the list goes on.

Post your comment

1-800-Flowers.com Logo 1-800-Flowers.com
Customer Service
Overall Satisfaction Rating

111 Reviews
One Old Country Road Suite 500
Carle Place
United States - 11514
+1 800 356 9377
View Full Information

Reply to