Hyundai reviews and complaints 1
View all 842 complaintsHyundai - misleading advertising
They run a constant add about giving you up to $6k over the Kelly Blue Book value on your car. I went in with a Kelly Blue Book number on my car at $14, 975
BLUE BOOK® TRADE-IN VALUE Close Trade-In ValueKelley Blue Book Trade-In Value is the amount consumers can expect to receive from a dealer for a trade-in vehicle, assuming an accurate appraisal of the vehicle's condition, mileage and features. This value will likely be less than the Private Party Value because the reselling dealer incurs the cost of safety inspections, reconditioning and other costs of doing business.
Value
Excellent $15, 875
Good $14, 975
Fair $13, 425
My car came in at the good value. So knowing I should get $14k plus some extra from them I went in with the thinking I am going to get $18-20K on a new car purchase. They gave me a value on my car of $12, 500 which was below Kelly blue book value. They did take a couple thousand off the retail price of the car but most of that they would do anyways regardless of the trade in value of my car.
The salesperson told me more then once the ad is to get you in the door. The ad did its job, but I am upset as it was a waste of my time and is false advertisinig. I see many ads like this from multiple dealerships and they all seem to forget what they are offering when they price the car for trade in value and what their car will sell for.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Hyundai Reviews
RUSTED car (2021 Model) South Africa Paint Horrible customers services and delays in getting my hyundai i20 back Hyundai of kennesaw's unreliable service and deceptive practices Vehicle repairGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!