Menu
CB Automotive Fueling and Charging Circle K 1830 E Waterloo Rd, Akron, OH, 44306, US
Circle K company logo
Circle K
reviews & complaints
Circle K company logo

Circle K

1830 E Waterloo Rd, Akron, OH, 44306, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
6:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Circle K - Refusing to sell because of 16 quarters and 5 dimes

I walked in to The store(Circle K) around 1:50 am on 05/24/2020 to be received ask usual by the old employee. I put my ID on the counter and began to organize my payment for a pack of Marlboro Menthol Light !00 cigarettes. Which was in the form of 3x One Dollar (Bill), 16x Quarter (coin), 5 Dime (coin). ALL of which was laid out neatly in stacks ready to be accepted and stored as payment.
But I would not be writing to this Board had that been the end of the story. The employee looked me up and down before saying that he was going to refuse me money based on the fact he did not want to touch more that 4 coins. In what place is it accepted that because you don't want to touch currency that you are allowed to be a cashier. The man further said he was 70+ years old and mot in the best of health and did not want to contract Covid-19 from the coins.
Understandable as I am, I offered a compromise, I have an emergency credit-card and i used it after speaking with the employee that i intended to purchase 75% isopropyl alcohol Hand Sanitizer.(Circle K Brand). So, i got to my car get the card go back inside where he had placed both the Hand Sanitizer and Cigarettes on the order to which i replied,
"No just the Hand Sanitizer".
So i have the Hand Sanitizer in my hand and i have a handful of coins to which i was going to Sanitize, low and behold a change was in the air the old man sternly comments. "I don't care if you sanitize the coins im still not taking more than 4 coins."
Did you know that to make 99 cents with coins takes 9 coins. Regardless of the true reasoning behind his stubborn refusal of the coinage, if so worried about Covid-19 why not wear gloves when handling coins. I was shocked and appalled when he began to tell me to leave the story or he would call the police to throw me out. But that was after he shouted at me repeatedly and publicly embarrassed me in front of other customers. I had merely told him he has no right as an employee to refuse perfectly good USD currency that was not in any way overly excessive use of coinage.
To which he responded by threatening me with the police and shouting at me "Who do you think you are, Hah." over and over to which
I responded "I am the customer and the customer is always right. That is the service industry's go to model."
The old man then threatened me then i left the store after telling him that i should be calling the police to make him open his eyes to the legal currency that i had completely sanitized. I have never in my whole life been treated in such a way at any establishment i have ever visited. Disgusted, humiliated and threatened i left the store to drive 10 minutes to a speedway to which allowed me to purchase said cigarettes. Oh as reference I'm 25 5'4" 120lbs the man was probably 6'2"-6'3" 185-190lbs . I hope this man is immediately fired or laid off indefinitely. There is no excuse to A not take coins, B. Not wear PPE. As-well as blame, criticize and self appoint regulations of the currency that can be tendered because of improper PPE use. Again I would like to be emailed your response to this event along with your actions taken against this employee. You can reach me at Josh.[protected]@gmail.com or text 330_730_(9197)

Read full review of Circle K
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.