juul and other vaping devices/pods sold to minors
It has come to my attention that many Circle K convenience stores in Lexington, KY are selling Juul vaping pens and pods to minors. If you look on the Juul website (juulvapors), the recommended minimum age to purchase these supplies is 21 due to the excessively high dose of nicotine in each pod. The Juul devices and pods are causing lung problems, high blood pressure, heart complications, and liver damage to minors. It seems to be common knowledge among high schoolers that Circle K is an easy place to buy the Juul devices and pods. The pods are also highly addictive due to the excessively high doses of nicotine. One pod contains more nicotine than a pack of cigarettes. These products are dangerous, and most convenience stores in Lexington, KY refuse to sell them (and other vaping devices) for that reason. I am asking that all Circle Ks in Kentucky remove Juul (And other vaping products) from their stores due to the severe health risks that they pose. I will also be contacting the Lexington police department about the stores that are selling these items to minors.
faulty fuel pump and bad customer service
I went in the store and pay $10 on a pump. I went outside put the pump in my fuel tank and put the lock to have the fuel keep pumping. The moment I released the gas pump it came out and continue to pour gas on my car and hit the ground. I was concerned with the gas all over my vehicle and did not realize that the locked pump continue to pour gas all over the ground. I went to go get help at the register instead of getting help I was sent to the back room in the freezer to get somebody else. I went into the back and the two stockers told me to go around to the side by the car wash. At this point it's feeling like a goose chase I have just dealt with their faulty pump got gas on my car and instead of receiving any help I'm being sent to look for it myself that's not the way customer service should work. Anyway I got to the side and talk to the employees at the carwash they came out to pick it up and somebody met me by the pump she asked me what happened I told her what I explained above. The two people picking up the gas we're quite rude to me. They were asking me what happened giving me dirty faces like it was my fault that they have a faulty pump I don't like the accusations and being how I'm still being considerate and polite even though I'm dealing with bad customer service and faulty equipment. And I go inside with a smile because nobody's out here talking to me explaining how it works and she's on the phone at the manager. After me waiting around for another few minutes which I don't believe I should have to they told me that they were not going to be able to refund my money. And I'm trying to explain to her that she wants me to wait a complete seven days so I can find out if I'm going to get my money back or not after they review the footage. I'm still trying to be polite at this point and talk it out I'm explaining up in a customer there for 3 years and I don't want to leave and start using other services she said yeah okay go ahead. At this point I'm pissed now I'm done being polite I've been a frequent polite customer for years there and I'm now facing disrespect in three or four different angles. And then I go to call for customer service and y'all don't even have a phone number y'all are a real trashy company.
circle k at 4301 e pima st tucson as 85712
My complaint is simple. I visit this circle k everyday before work and or on my break. Everyday and I mean everyday I spend a good 4 to 5 min in line because there is only one worker on the register with a long line down the candy isle. Now when this women does have help her other coworkers are either "working" on a computer and or stocking! I've been late to work more than once due to this ridiculousness. I know i could just go to another store down the street but that's inconviencing me. I thought I'd let someone know cause now even getting to the store earlier to wait in line is unnecessary as well. Thank you for taking the time out to read this.
ice cream
My husband went to buy me an ice cream cone and when i got it and tasted it it was sour and tasted really expired. This is the 2nd time this happens to me, and i am dissatisfied with the lack of attention the employees are giving the products. It could be the store or the distributor, either way both are to blame because now i am sick. Please pay attention to these things, i as a customer trust the store to provide good quality products, not something that will cause us harm. I will no longer be shopping for any food items at your store. Thank you.
circle k overcharged me
I went into circle K on Buena Vista Rd located in Columbus Ga. I paid $10 for gas and the pump didn't work. They charge me another $10 and refuse to give me my money back. I didn't get a chance to pump my gas because the pump didn't work. I went back internet the store and told Shaun (manager) she told me they didn't charge me but my card statement showed that did. She refuse to give me my money back and told me I had to pay a additional $10 for gas.
32148 interlachen fl
I was just there and the cashier patsy was very rude, everytime me or my family go in there she is always very rude and has an attitude. She is making it very hard for me me to take my business or my family there ever. And she always takes forever to do anything and she never listens right when u tell her something. Shes always off in her own world or talking to someone else and im tired of it.
bad gas, causing my vehicle to stop running, store #4520255
My truck has been at the dealership since 4/3/2018, today is 4/7/2018, i purchased some gasoline at store on Markland street, in Kokomo, Indiana,
drove my truck a few blocks and it shut off, i got it towed to the dealership, and they diagnosed it with having 3/4 water and 1/4 gas content. contaminated gas, fuel line spark plugs, gas tank drain, the cost is high, and the responsibility is on the station. I talked to the employees at the station, No one is knowledgable of steps to take to give customer satisfaction.
no updated complaint, this is still fresh only days old
customer service
This morning (4/7/18) I went to circle K on 101 Pisgah Church Rd, Greensboro, NC 27455 at 7:10am . The customer service there is horrible. It's really two specific employees that have no means of caring about the customer. This morning in particular both ladies were taking care of their personal business rather than to attend to customers. I will no longer visit this store. I suggest to retrain these employees on customer service or find employees that actually care to do their job. Being that I am a manager myself, I would be embarrassed by this behavior and would not want them to represent my store or brand.
hot dogs
I have been to this location for a whole week. I know it may seem silly that I'm writing a complaining about hot dogs but image this. This store getting remodel to have more food and more choices. So how come out of 5 different hot dogs the only one that is always there which is Pepper Jack something. There's not even regular hot dogs. Not even the other grill items aren't even there. What's the point all these improvements if not even regular hot dogs can be there. Ask a cashier what time hot dogs are set out she said 3:30 am so I went in at 4 am just to see how true that is but guess what? This time there wasn't any at all. Don't matter what time you go in it's either pepper jack one or nothing at all. If Race Track ever makes in this town these stores would be out of bussiness. I would rather have a older store than one that claims that has all these choices of food but yet can't even have regular hot dogs.
Yes I did. Everyone doesn’t have the same life schedule. Seem liked you enjoy being an Internet troll and being mean and rude to other people that you don’t know. Sad that you feel the need to be like that. People like you are what’s wrong in the world. Have a nice day .
filth
This place is dirty, filthy, unsanitary, unkempt, inside and out. It should be closed down by the Health department. No business should be allowed to operate in these cesspool conditions. I live on this beautiful Pine Island. This gross business is located at the center of our island. Read the reviews elsewhere, or just stop by. It is always the same just keeps getting worse.
No need to use the restroom, the whole property is a restroom. I am avoiding this and all Circle K stores. shame on Circle K!
rude manager
The Circle K in Douglas, Arizona 85607, located on 7th Street and Pan American, has a store manager by the name of Ana, that is very rude, she missed treated a handicapped man using a electric wheelchair by telling him to get the [censor] out here, what gives the right to do it, I myself is very dissappointment of her actions, as long as this manager is managing Circle K, several local customer will refuse to do our business at your store, we do not right to do business with rude employees. Thank you and hope this complaint is handle in the correct manner.
fuel pumps
My car has an 11.9 gallon tank, (2009 G3 Pontiac) today when I stopped to fill up and please note I was not on empty, probably had around two gallons in my tank because the light hadn't come on yet the receipt showed I had pumped 12.765 gallons. This is the second time this has happened. I stopped by about a month ago for gas and the pumps were off then but I never reported it. When I said something to the store clerk today she said she had called about the problem but no one had responded. She also said the pumps had been checked the day before and no problems were noted.
I'm sure there is a federal law against this. People are being ripped off. If I don't receive a reply back from you I will find someone else to report this to. Between two fill-ups this station has robbed me of about 12.00 to 15.00. My name is Pam May and I can be reached at [protected]@knology.net
Thank you
customer service (lack of)
Today, 4/5/18, I entered the store at approx. 11:00 am to purchase gas. There was only one attendant in spite of the fact that were 25 or more customers in the store. I waited patiently as the manager(which I did not know at the time) attempted to assist who I can only assume was a new employee. As I was standing in line, another male employee opened another register as another was entering the store. I pointed out to this employee that I had been patiently waiting to be assisted, at which point he became irate and combative. I asked to speak with the manager and was shocked to learn that the manager was present during the whole encounter. It was obvious that the employee felt SAFE displaying such behavior, as the manager said nothing to the employee about his rudeness. I hope this incident is not indicative of all your stores and management.
customer service and managers
I could have sworn that on the internet it says circle k is open 24 hrs but the one in Highland, ca on highland ave and orange st isn't 24 hrs I just watched 40 people leave because it wasn't open they had shut down for 30 mins why they do this all the time. When I worked for circle k we were open 24 hrs the only time I could lock those doors was if I was working alone and had to use the restroom. There wasn't none of this 30min shut down this is ridiculous 630, 945, 1145, 2 - 4 am those are times that I noticed they are closed and I worked grave yard shift by myself...
customer service
I stopped at the Circle K/BP off exit 52 here in Athens, TN. I paid for gas and they didn't set my pump so I came back in and the manager tried to say that there was no transaction when I was just in there 2 minutes prior and the cashier even said that I did pay. So she finally reset it but apparently set it for $5 more than what I paid and the pump went over by a penny so I went in to give them the penny and the cashier asked "so what do I owe you?" I told her that I actually owed her a penny. Then the manager that initially got an attitude comes over and asks me what I paid and I told her and she tells the cashier "you don't owe her anything" and then asked me "so what do you want". I told her that I came in to give them the penny I owed. The manager then looks at me like I'm stupid when she's the one who set my pump for more than what I told them to set it for. I'm beyond mad at this point and she starts saying something else with that attitude and I walked out the door and left. But as I'm driving, I start thinking about how it's not the first time they've gotten an attitude for no reason with their customers, so I called them and asked for the corporate number and the manager hung up on me. I called back and she starts saying the corporate number really fast and then hung up on me again. Circle K off of exit 52 (Athens, TN) has definitely lost my business.
store employee working at 5:08 p. m. on roebuck parkway. birmingham al.
The lady working is rude to me she raised her voice about prices of item I was asking about she cussed at me at one point saying it's not her damn fault she just rings the damn thing up so I am calling to complain about that she is the girl working by herself at this store she's a middle-aged maybe 30 something year old black lady skinny with dreads blue dreads in her hair
incorrect gas prices
I went to the Circle K gas station on March 30th 2018 at 8 a.m. and pumped me some gas which stated $2.62 on the sign but at the pump it stated $2.92 but I've already pumped $14.24 worth of gas in my truck. I went inside to talk to the cashier but she had told me that the sign was wrong and that the pump was right and I said there is no way. Everywhere in Pensacola right now the gas is $2.62 but she told me her manager will be in later to change the sign. If I had any more problems to call corporate. I still stated that the gas prices were wrong but she proceeded not to listen.
employee
I went to the circle k on w 70th street Thursday evening close to 8:00 and as I paying for my item the employee refuse to accept my money she were stateting put the money in here hand but her back was turned when I grab my money out my pockets the young lady Janee was very rude with bad behavior she refused to accept my money and I had to go somewhere else I would like for y'all to let her know customer's come first because obviously she doesn't know
horrible service & employees
The Cicle K on 4th (Okmulgee, Ok) is the worst representation of a convenience store I have ever been to in my life. First of all, the Store Manager is so far gone off Meth its ridiculous. He also tweeking every single time I go in there. Moving a mile a minute, always touching himself, cant hold a conversation. Allows employees to wear gym shorts and open toe sandals. The fact they continue to allow this is very odd. So if they dont care, why should I? Owe, thats right cause I spend my hard earned money there only to get treated like I'm not a customer. That store is up for destruction of it continues to allow this highy unprofessional nonsense. Only reason I put up with it is because its around the corner!
customer service/ products
Chickasha OK Store #[protected]. When going there to gas up and get my drink for the morning the floors were extremely sticky there was syrup everywhere the cups were covered in soda and the syrups on several sodas were out there was no medium cups available. When I asked the clerk to change out the syrup she said "we don't have any".
Basically lying because she really just didn't want to mess with it. I will not be returning to Circle K I will continue to shop at 7-Eleven. 7-Eleven always has awesome drinks and it's always clean. Better customer service too.
Call corporate and request that this store require identification no matter visible signs of age, video will be monitored after such a complaint as, "Your employees are selling tobacco-based products to minors." I see where you came from as a parent, but I believe every [legally eligible] person should have the option of buying a smoking deterrent instead of the real deal.