Reward program
Every time that I purchase anything at your stores the cashier begin entering their own phone number which doesn't not allow me to enter mine. I shop at circle k a minimum of once per day you have lots of deals but your employees are benefiting rather than your customers. They don't even ask if I want to enter my phone number they just start putting their own. I have nicely complained at several stores but no change.
CUSTOMER SERVICE/declined card and they still took money from my account.
On 12/31/19 I went into the circle k store #1967 at about 5pm to get $10 in gas and $20 cash back. The employee advised that my transaction was declined. I was stunned and taken back at the time. So while still in the store I signed into my account from my phone to verify the funds. My account then showed the charge as a pending charge as if they took the...
Read full review of Circle Kworker
I am writing to complain about the circle K in scio the workers in that place is so bad they have midnight person bu the name of tommy he has red hair that stood and told my daughter after I paid for my stuff that he didn't like me which I did t do anything to him I was a paying customer my daughter was very upset over I comforted him about and of course he...
Read full review of Circle Kcustomer service sucks manager
Walking to the store ask them can you change your 20 i've been here yeah i've never had a problem this lady is really nasty to me and the customer that was in front he was end up giving some money to them cuz I went to buy stuff when I went by stuff she said she didn't have money in the drawer how can you not have money in your drawer that's what I like to know anyway on top of that I just want to let you know the customer service behind me she sucks and I like something done about it always i'm not shopping anymore I don't need nine houses away [protected]
complaining about the workers at the store
Hello my name is Whitley Wilcox I am a frequent customer at the Circle K by my house the address is 5311 quail Northwest Albuquerque New Mexico 87120 I wanted to make a complaint about the workers at this particular store they have discriminated against me on numerous occasions they have refused to take my food stamps and several times and or change when I...
Read full review of Circle Kstore manager
On several occasions the store manager has been outside, in front of entrance doors; behaving in a very indecent manner with a man. Very offensive and disgusting. I filed a previous complaint and today the store manager herself called me and stated that the district manager told her to call me for more information. Very unprofessional. I hope this matter is taken care of.
Read full review of Circle Kdruggies and homeless people
Theirs homeless people who hang out camp out at the store last night theirs a homeless guy who has been 86 from this location who keeps coming on the property he deals drugs some of the employees have smoked marijuana while on shift in front of store their alot of activity at this location My name is Rod Johnson needles in car wash homeless camp out in car...
Read full review of Circle Kcashier
I walked up to window around 12:30am on 01/28/2020 and the cashier was on his personal phone with his back turned so I waited a min then rang the bell he then proceeded to turn around and yelled "I will be there in a ([censored]in) minute!".. I then proceeded to tell ths worker why dont you do your damn job... And he then turned his back on me again and continued on his phone call.
Read full review of Circle Kcashier conduct
I visited the station on January 23rd (Thursday) at around 3 am to 3:10 am. I went into the station to purchase two XL fountaun drinks and while at the counter, I accidentally bumped one of the drinks and went to grab it before it fell over. It wound up bursting open and while I had apologised for the apparent accident, the cashier began to get into a foul...
Read full review of Circle Kbad attitude night employee
Well my sister went in she 22 I'm 29 she went to counter get a white grape cigar and this night employee lady gives her a attitude says we don't sell white grape cigars all we have is white owl . My sister said yes you do have them usually on the bottom my sister left because employee was to rude told my sister to go to another store wow and I thought...
Read full review of Circle Kthe csr was on her phone and had a headphone in her ear.
The CSR at the register was on her phone when I walked up to the counter she did not acknowledge me for the first 45 seconds I was standing at the counter. She finally asked me what I wanted and I told her then she said what did you want I can't hear you. Because she had headphones in her ears. And was paying more attention to what was on her phone and not what was going on in the store.
Read full review of Circle Kclerk
On January 17 about2 o'clock I went to this store at 1902 Baldwin blvd. to fuel up my truck. I went in the store with a hundred dollar bill gave it to the clerk and told her I was going to pay for my step daughter's coffee. She asked me how much fuel and I said about 50 dollars . She claimed to have given me my change, but I didn't remember receiving any...
employee (allison)
I have had a few run ins with this employee, Allison, and thought at first I caught her on a bad day. This was not the case at all! I walked in one night, rather late, and asked her if they were still making sandwiches, she barely looked up at me and rudely said, "go stand there, someone will help you". When I went to check out, there was no communication from this woman. She rang up my sandwich, didn't tell me the total, just looked at me. I handed her my money, there was no thank you, here's your change, have a good day, NOTHING! Next time I walked in, I was cashing in lottery tickets. I walked up, she put her hand out, took my tickets, scanned them and gave me my money. Again, no communication, she said nothing to me. I go back in about a week later, and I'm lucky enough to have her make my sandwich for me. She barely asked me what I wanted, she mangled the sandwich bad, and when a friend of hers came in, she made his sandwich before finishing mine! She cashed me out without saying thank you, have a nice day, nothing! My husband, who is handicapped, went into the store on his crutches, Allison was walking out. She came through the doors and let them close on him. She couldn't even be bothered to hold the door open while he entered.
This facility has a few other issues such as not keeping the coffee area cleaned or stocked and not removing snow from the gas pump areas, but this employee, Allison, who makes me feel like I'm bothering her tops it all ! She's rude and a terrible customer service person. I would much rather travel 10 miles down the road to a Fast Track for my needs.
Stephanie A Stone
Constantia, NY
[protected]@gmail.com
[protected]
gas
I went to this circle as I usually do for gas and I go in the store and pre pay. Well I did so as usual but the machine said total 70 dollars and not pre authorize. Me thinking that maybe the company changed there system or something as a lot of company's like to update. I put in 55.75 of regular gas between 7:20 PM and 7:30 PM on Jan 16, 2020. I check my...
Read full review of Circle Kcomplaint regarding staff member
Hi. My name is James Donegan. I am making a formal complaint to circle k regarding an employee's behaviour and my ill treatment I recieved from the employee including degrading defaming comments use of foul language and refusal of service. The employee made/uttered foul remarks against me and my character used foul language toward me had an overall aggressive atitude and manner and refused me service after I requested other items along with my purchase. I have 2 witnesses the taxi driver and his passenger where there and witnessed the abuse the staff member directed at me for no reason at all then threatening to ring the police when in fact and my witness stated this to the staff member that it was him in the wrong. The reciept states it was staff member Hassan of circle k richmond road Dublin Ireland that is responsible but I am making a formal complaint to find out who is at fault and why I was treated in such a manner by one of your employees. I have a recording of the employee and my witnesses do too. The time and date of the incident are as follows 11.55pm 13/01/20 to 00.05am 14/01/20 at circle k garage Richmond road Dublin Ireland served by staff member Hassan. I find this behaviour to be very concerning and would at all costs now be avoiding your establishment until these issues with staff have been addressed. I will be taking legal action against the employee as his actions were horrendous and have left me with no other alternative than to seek legal justice as his comments were false vulgar and damaging to my character. The abuse was unwarranted and it will not be tolerated. Please feel free to contact me by email regarding the issue I have raised regarding abuse by staff member of Circle k my email is [protected]@live. ie. Thank you
Yours sincerely James Donegan
manager and unsanitary conditions in store
I went to this Circle K on Sunday 1/12/2020 and it was closed! There was a lady outside that told me it was closed because nobody showed up for work, this was at approx 3:20pm. The store is filthy. The countertops around the coffee and where you fix your coffee are always filthy. The creamer for the coffee is soured most of the time. The milkshake machine has been out of order for over a year. When a line is long the Manager Melody will be outside smoking and will not come in and help wait on customers. The cashiers have their earbuds in talking on their cell phones constantly and do not greet the customers at all. I could go on and on but hopefully you get the idea that this store needs a new manager and a desperate cleaning and the cashiers need classes on customer service.
customer service
Today is Jan. 12 2020 I stop by this location right around 5:00 pm there was a guy working name Daniel he was working with the doors locks. Some customers is standing up outside waiting forever to get served. One lady waiting to get gas pulled off. An two more was standing up just waiting. I was also there another night with the same thing happening. I...
Read full review of Circle K
credit/atm
Customer service is poor that their are complaints to credit/ATM being down that their is no telephone service, credit/ATM only cash is accepted at this location; merchandise is expensive with no sales and stock is low most of their shifts; bahrooms are unsanitary and not clean; supplies are not kept up in the restrooms that are used frequently; their is a...
Read full review of Circle Kmanagement
My name is Ashley Burton, I am currently an employee of store #2279. Today, I was notified from a customer who was told by De'Vasha Boyd (store assistant) that my position was terminated due to me not coming in for my shift. However, I notified the store about 4 hours before my shift that I would not be able to come in and I can provide my doctors note a...
employment (hostile work environment)
I am a former Assistant manager from store number 2279. I had an incident occur that I was wrongfully accused of regarding daily paperwork. This situation resulted in me losing my duties of doing paperwork. I was never talked with about it, instead I found out from a customer (I can supply the name of this customer if needed). I was then mistreated my other...
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