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Circle K

www.circlek.com

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1.1

Overall reputation rating based on reviews and complaints

Circle K earns a 1.1-star rating from 8 reviews and 1690 complaints, indicating that most convenience store shoppers are dissatisfied with shopping experience.

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Circle K Complaints Page 67 of 85

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J
11:33 am UTC
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Circle K ? ?

The manager at the Circle K on 2nd Ave name Judy, holler at me and told me to get out of her garbage ? ? I pick up lottery tickets from the garbage trying to find a winner to get something to eat with, I didn't done her any harm by digging through the garbage, does the manager suppose to holler at their customers? I don't think so, I have Judy voice recorded on my phone where she holler at me and told me to get out of her garbage, I will get something done about Judy, If y'all doesn't do something about it, I believe that she holler at me and told me to get out of her garbage because of my handicapp ? ? I rather for someone to dig through the garbage rather than to rob a bank or somewhere, please do the right thing and do something about it, I love shopping at Circle K but Judy threw me out for digging through the garbage for lottery tickets, digging through the garbage not a reason to throw me out, If I stole something, would be a reason to throw me out, I didn't done that, I pick up lottery tickets from the garbage and I see nothing wrong with that as long as I don't make a mess and I haven't made a mess, have a great day

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K
12:28 am UTC

Circle K manager kim (5484 n ocean shore blvd, palm coast, fl 32137)

I have lived in Flagler County for over 20 years. At night me and my best friend hangout. We either hang out at friends houses who live in the hammock or we hang out at one of the beaches. So on any given night we or I (myself ) will stop at the only open gas station in the hammock. Which is the one listed in the top. Recently we were told by employees that we have to buy our items and leave. If we dont than they have been told by Kim to call the cops and have us removed/trespassed. Neither of us smoke in our cars, me because of my kids and her because of her grandmother. So we will sit and have a cig or smoke the black and mild we just bought. Sometimes we may make multiple trips there to buy stuff with it being the only place open. We spend anywhere from $10 to $100 there a night. Buying food, drinks, smokes, gas, etc. There are picnic tables out front. We will sit there and have a cig or 2 or the black and mild. We don't bother anyone. We talk to whoever we know if they talk to us. On a number of occasions Kim has been disrespectful to customers and employees, had conversations about locals (talking crap about them)/bad mouthed other store's (management/employees/stores) or went off on employees in front of customers. This is the only store where any of this happens. At night (3rd shift) there is only 1 person on duty. It's hard for them to do their job and go to the bathroom/stock cooler/go in back for whatever reason. So if a local is there that they trust or know then they may asked them to keep an eye out and let them know when someone shows up so they don't get in trouble, someone doesn't steal from the store or they don't loss a customer. The cops who work the area have no problem with any of us sitting up there for any given length of time as long as we are not causing any issues. It really pisses me off when I'm being told that I will be trespassed from a store that's the only one opened in that area at night if I'm up there for longer than it takes me to buy my stuff and leave or if I come up there more than once in a night. If I continue to be harassed by Kim or if I am trespassed from the store I will sue and not only will I sue but anybody and everybody I know who goes there will too. If I buy food and want to sit and eat it before I get in my car I should be able to. If I'm waiting on someone or trying to get directions then I should be able to. Unless you think it would be better for me to get behind the wheel and cause an accident because I'm distracted by eating, texting or putting an address in my gps. The people who live in the hammock are getting fed up with being threaten or treated like [censor] by Kim.

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D
12:07 pm UTC

Circle K store #5536

My family and I stop by circle k store #5536 at least once a day. We purchase gas, cigarettes, drinks and lottery tickets. On numberous occassions I have been informed that the lottery machine is down. I was in there today and bought cigarettes and scratch off tickets. I was winning small amounts and repurchasing tickets. When I first arrived there was only one cashier on duty and she was extremely busy, so I did not cash in the tickets I had but purchased additional tickets. I waited until she was not so busy to cash in my winning tickets and purchase more. There was another employee in the store but she was not helping at the register. Again, I waited until cashier was not busy and cashed in winning tickets. While I was scratching my purchased ticket another customer came in with tickets to cash out. She was told that the lottery machine was down. This was less than 1 minute after I had cashed in tickets. The women in this store are surely to the point of rude. Once, I was charged for 3 packs of cigarettes when I had only purchased 2. When I called this to the attention of the cashier I was informed that cigarettes had gone up. 2 days later I complain to the manager and he told me to bring in a receipt and he would give me another pack. I did not have a reciept. My family and I spend $100-$200 a week at this store. We will not be going back.

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J
8:19 pm UTC

Circle K my complaint is on management sean,

I came into your Circle K store in Bakersfield California store number 8606 the manager Sean, I was in here earlier today and bought a money order for $250 and we ended up not needing to use it so I came back to get my money back and the employee behind the counter told me that I can't access the safe only the manager can so I called I had him call the manager Sean and requested him to come down to the store so I can get my money back he told his employee no I'm not coming back until Monday he's going to have to wait until then that's his tough luck

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C
8:21 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Circle K inappropriate employee

I frequently visit the 4600 N Alafaya Trail Store in Orlando, Florida. I have been going there for over 10 years. Unfortunately over the last year I have seen the service go down hill significantly. A few of the current staff members are extremely inappropriate and I am now to the point I don't even go inside the store. I buy gas at the pumps if is cheap but if I am going to get a drink or snacks I go down the road to the Wawa. Recently I was in the store and there were about 8 people in line. The cashier named Nashala was flirting with a male customer at the register for over 5 minutes. The customer was clearly not interested and continued trying to pay for his beverages but she just kept flirting/harassing him. She demanded his name before she would accept his payment. It was extremely inappropriate; especially with so many people in line. This same employee is constantly flirting and harassing customers. A few days later the same employee was hanging out with a female at the drink machine when I came in. I got what I needed and went to the register. I stood at the register for a couple of minutes and eventually walked over to the employee at the drink station and let her know I was ready to check out. She then told me that she and her friend were already checking me out and began flirting with me. I told her I was running late and asked if she could ring me up. She continued telling me that her friend thought I was cute and said I should give her my number. At that point I set my items down and walked out of the store. Another day I went to the store and asked to speak with the manager. I told the manager of my experiences and was told that I could always go somewhere else. So I do. It is a shame because there are employees there that have been there for years. I come in a few days a week and they are very polite and we have small talk. About a year ago this Nashala person started and she has gradually caused me to not want to go there. After the response from the manager I will not be going there at all.

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Y
8:52 pm UTC

Circle K employee

My name is Yttzel Salazar my phone number is [protected]. I am complaining that my manager told me that the training days will not be payed and that I still need to work for a week like that. I've been thinking I have been exploid and descriminated. I am working at Circle K in city of Calexico, California. The manager told me that I will need to buy a shirt because they didn't have one . I asked another employee if she had to do the same training as me and she said she didn't.

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L
12:54 am UTC

Circle K lewd and indecent exposure!!

I was parked at the CK at ABIA, at 2:00pm on 6/20/17, and a man opens the door of an SUV and urinates, while talking to his children! I tell the manager, and he says that all he could do is call 311, not the Police! I took a photo of this man doing this in Broad Daylight! What kind of business are you running? This is awful! I got sick to my st

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T
6:47 pm UTC

Circle K store manager needs to be fired asap! terrible manager!

Store manager Chris Buchanan at the location of 7461 Highway 64, Memphis TN has the worse attitude ive ever seen for a store manager. How does Circle k hire people like this? This man tells me to "Get out of my store!" harassing me and is lucky i didn't seek authority on him. I asked him a simple question about his employees never having good customer service. I will never shop at this gas station until a manager with some sense is running this place! Ridiculous! terrible manager!

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C
3:19 pm UTC

Circle K poor customer service

Good Afternoon,

I have been a very loyal Circle K customer for years and years. Yesterday (6/20/17) at around 18:15 me and my daughter went to Circle K located at 4990 Oracle Rd to buy Polar Pop drinks. After 2 minutes holding the button down to get some ice - I ended up with 4 pieces of ice. Politely asked the employee behind the register if there is any more ice, she stated that there is none. I spent more time on waiting for machine to produce ice.

I was not the only customer who was trying to get ice.

Before giving up on getting cold drinks, I asked your employee if there is any way she could open a big bag of ice, she stated no. Unfortunately she acted like she didn't care at all, didn't even try to resolve this issue. Her customer service and problem solving skills are poor.

Yesterday was my 1st time when I got disappointed in Circle K customer service.

Thank you.

Regards,

Irina

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A
5:36 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Circle K pizza slices.

The pizza slices that my boyfriend and I got at circle k were not cooked all the way. The crust wasn't done all the way, the cheese was not all the way melted and there was way too much sauce on them. The pepperoni slices were a mess and there was barely any on it and the pizza itself was a mess. I have gone here many times and they pizza was always fine. So an employee needs to get trained more on how to make a pizza or something.

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M
4:53 pm UTC

Circle K all water bottles are stored out front and everybody wants water but won't buy scolding hot water bottles!

5302 Airline Dr, Bossier City, LA 71111

Please put all H20 inside. Nobody deserves to have to buy scolding hot water bottles.

All water from store is stored out front of the store. In the burning hot sun! Everybody wants water but won't buy because it's scolding hot. Employees say that they were told it has to stay out there. I will be going further than this template complaint. We deserve to buy water when necessary and it not be scolding hot and left out like we're dogs. It's purely inconsiderate. Please contact the store to get the water inside. That's pretty simple I think.

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K
4:30 pm UTC

Circle K employee

I have been a victim of theft and I contacted one of the Circle K's at 3614 S Cleveland Ave in fort myers florida. I was providing the associate the information to provide the manager so that they could take a look at the camera. The associate told me that "Your not making any sense" and was very rude. I would like to hope that if someone is having purchases that are made fraudulently by this company that your employees or managers would be willing to look into the issue. I had some very important information that was taken from me not just my card. I need someone to reply back to me immediately.

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J
4:48 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Circle K employees

Went to the gas station to see you're employee wa sitting outside of the building in her car, while I waked past her she made snotty commments saying, "that dike [censor] can take her [censor] elsewhere i'm busy right now.. Then continued to say bye [censor], bye!" I spend a lot of money at the store i've never seen this certain employee.. It was 3:20 am, I was just getting off work. I shouldn't have to go through that treatment espically the homophobic comments😡 the store on court and kennedy

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T
7:15 pm UTC

Circle K customer service

I went into the Circle k in Oak Forest, IL where I've been going the past 4-5 years and there was a new guy working. I observe him selling liquor too someone that looks half my age. Doesn't provide ID at all, yet I ask for a pack of cigarettes and the next thing I know I have to be carded cause I'm Asian and I look too young. Don't understand what my race has too do with my age when buying cigarettes. Don't think I will be doing anymore of my business here. I will let everyone know how I was treated by this employee and location.

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A
9:57 am UTC

Circle K not enough help

I go into the Circle K every weekend. And there is Never Enough help there's always one person working. There needs to be more than one person on a shift working there are people wanting to go to the beach taking our boat out. And the manager you hardly ever see her there. And you have some co-workers there that don't do their job that don't do their job. Even though they are asked to do their job and they still don't do it. There is way too much favoritism going on in that store there is way too much favoritism going on in that store. And Thursdays they don't have enough people there to put up truck the last two Thursdays I've gone into that store they've had product all over the floor trying to put up truck went one person trying to do it there was product all in the hallway all in front of the store and it was there until Friday.

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M
8:23 pm UTC

Circle K two greg break the bank lottery tickets

I purchased two lottery tickets on 5/26/2017. When I got home I noticed that the clerk did not give them to me. I went back to the store that following Monday the 29th. I gave two Caucasian guys my receipt with my name on it and asked them to give it to the manager. I never heard anything from the manager. I called the store on the next Tuesday to speak with the manager and she said she would look at the tape, when she has time, I never heard anything from her, I went by the store on Monday June 4 and she said there was no female clerk that night and she never saw anything on tape. I will explain more when I get a return phone call. I know that I purchased two lottery tickets that night and I know that I did not receive them the tape should show that fact. If I do not hear from you by Monday the 19th. I will contact channel 7 news, with this matter. Thank you

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Update by Morgarenee
Jun 14, 2017 8:24 pm UTC

Read above

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M
7:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Circle K manager/assistant manager and dress code

Short and sweet complaint. My spouse works in a Circle K and in 95 degree weather regardless of if its air conditioned or not, its wrong. The other complaint is the Manager and the Assistant Manager there are VERY unprofessional and all they talk about is their person life and they are both very rude to other employees that are there. Regardless if she has been there for 25 years she should be disciplined and asked to step down. My next step is to go to the owner and or the BBB if nothing is done!

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Update by madashell2017
Jun 13, 2017 7:14 pm UTC

won't allow them to wear shorts

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E
8:08 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Circle K price of coca cola

I have left two telephone messages to no avail regarding this complaint. On June 8, 2017, at 8:46 p.m. I purchased two Cokes that I have been purchasing for months and are 2 for $2.00, at the Circle K at 2201 Bush River Road, Columbia, SC 29210, phone No. [protected], Register 1, William Dicks. This same cashier has been selling me the same Coke products for awhile and knows well they are 2 for $2.00. He charged me $1.29 a piece for the Cokes, insisting that was the correct price, and also charged me $2.00 for a lottery ticket that I did NOT purchase. I have NEVER played the lottery. It is against my religion. I would like to be refunded $2.58 for the error this cashier made. Thank you for your prompt attention.

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B
3:12 pm UTC

Circle K food and service

Store #2356 is my regular store i go to daily. Recently something has changed the service is horrible the manager watches one cashier try to check out any where from2-20 people at times and never gets on the other register she doesn't greet you, there are new employees that are rude, they are always out of fountain drinks, the coolerodds always empty and they are out of cigarettes every week. I found peanuts with mold on them one day! Mold!

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K
1:22 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Circle K customer service

I used to be an employer there, but I quit due to my managers lack of concern with things happening with the rest of the employees. I have spoken with the manager personally and on the phone and many others have and our concern has not been addressed at all. We her harassed every time we go in the store my the employee Jeremy Tinker. Me and 4 others that I know personally have been a victim to him and his girlfriend, who doesn't work there, but is allowed to sit up there as long as she wants. All it's doing is starting drama in the work place and I have seen first hand that is was driving off customers. I will be more than happy to answer any more questions about this store because there is a lot happening that should not be going on.

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About Circle K

Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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