Customer service
Worker did not turn pump on when told her mam you did not set pump she proceeded to be rude and raise her voice at me insisting that she did until realizing that she didn't then still with attitude and raised voice insisted that she would reset it in a minute when she got time time was 850
Read full complaintRefusing to sell because of 16 quarters and 5 dimes
I walked in to The store(Circle K) around 1:50 am on 05/24/2020 to be received ask usual by the old employee. I put my ID on the counter and began to organize my payment for a pack of Marlboro Menthol Light !00 cigarettes. Which was in the form of 3x One Dollar (Bill), 16x Quarter (coin), 5 Dime (coin). ALL of which was laid out neatly in stacks ready to be...
Read full complaintPoor customer customer experience
Poor attitude and terrible customer service skills! I will never shop here again after I went in a paid for 15.00 of gas and my pump stopped at 10.00. I had to go back in where I was met with a terrible attitude and rude workers who told me I said ten and I was holding my other five dollars in her hand! They would rather argue with me than just put my money on the gas pump like the children they are! She ran away from pictures and they even tried to block my camera!
Employee graveyard guy
hide out in beer cooler and makes you wait At register for 4 minutes ask why said seeing if someone was steeling . when 3 cars pulled up to get coffee this morning he ran over and started the cleaning process of all the machines. came in one morning doors were locked ask one customer outside he said he had been waiting for 10 minutes because he needed fuel...
Read full complaintRude and uneducated
Talk about rude and uneducated... The Circle K on rt. 207 in Saint Augustine Florida has a supervisor (Stacy) with what always seems like some sort of smart attitude. So today I go in and buy a coffee, which I usually do daily, and a few packs of cigarettes. I tell the guy I want my number for the coffee club. He ask the manage (Stacy) is there some sort of...
Read full complaintDonut case full of flying insects.
Circle K
941 Pine Log Rd
Friday [protected] around 2PM
As I was paying, I mentioned to the clerk (Black lady - bigger build - in her 40's?) that they might want to clean out the gnats in the donut case — that it's a bit nasty. The clerk said "Oh, you mean the fruit flys?, Those aren't nasty".
Well I really feel that when you open the donut case door and are met with 5-6 flying insects - regardless of what species they are is very unsettling and quite frankly — Nasty. Moreover, when a customer brings something like this to the attention of the person working the counter, we should never be just dismissed. I'm trying to help you sell more donuts - not simply complaining. Many folks would slam the plastic door back shut and move on. Lost sales mean LOST PROFIT! Someone REALLY needs to explain all this to her.
Your employee is always short with me
I'm a regular daily Shopper at your circle State K store in Myrtle Beach on Highway 17 and your employee is always short with me tonight I went in about 5:30 p.m. and there was blood in the floor and I pointed it out to him and he got a mop and I said oh I wonder if maybe a dog came in if you didn't see anybody bleeding he says can you just stop talking...
Read full complaintCustomer service representative
Hi my name is jamie I am wrighting a complaint on store number 8539 phone number associated with this store is [protected] this store is located at 6220 marylympa way punta gorda florida 33950 the customer service representative andrea who works 7-3 shift is young and extremely rude she has absolutely no customer service skills and should not be working...
Read full complaintCustomer service complaint
To whom it may concern, My name is Jimmy A. Zubiate. I come from a military serving family with over 100 years of service, from father to brothers who have also served. I work at White Sands Missile Range in New Mexico. I'm currently supporting a US Army/Federal Government mission in the Northern range of WSMR. I'm on government official busine...
Service by employees
The cicrle K at 5098 Dorchester Rd. north charleston, sc needs someone from the corp dept needs to go to this store. The store is closed at 10:00 in the mornings, you go back in the afternoon or sometimes in the evening at the store is closed for whatever reason. I went in the store on yesterday o purchase a google card, this store was the only one that had...
Read full complaintIs ice free with your own cups?
I have been getting ice from circle k for 13 yrs. With cups that I purchased. I was advised years ago that I could as long as I had my own cups. Since the coronavirus outbreak, we are no longer allowed to bring in personal cups. So, I have been spending $4 a day for the past 30 days until yesterday. I purchased 2 cups and then asked for a bag and proceeded to pour the ice in thd bag. The clerk told me I couldnt because I only paid for 2 cups. I advised him that if the order wasnt in place, I would not have paid anything because I had my own cups. He said I was stealing. Now, I need to know who is right. I dont want to do anything illegal nor do I wish to be embarassed. So if u can answer my question, it would greatly be appreciated.
Unprofessional, rude staff
On 4/18/2020 approximately 5:30pm I received the worst customer service at the location at 116 Main St in Gordon, Ga. First, customers were not greeted upon entering the store, secondly the cashier was at the far end of the counter talking with a gentleman. I ask the cashier if they honored the discount for healthcare workers to get a tea or coffee? She responded yeah but you have to be in uniform and it's for a small item. I proceeded to pull up the flyer that stated "with ID" to show her.I had my ID to prove that I was a nurse. She stated again that you must be in uniform. My response was that don't make any sense, that's not what the flyer says. In a very rude and unprofessional manner she replied"this is their store they make the rules". I asked for her name, I told her that she didn't have to be rude. Her reasoning was that I was rude with her. In a sarcastic tone she gave me her name and asked if I wanted her supervisor's number.
I am very disappointed with the service that I received. To be a paying and to be treated unprofessionally is unaccepted.
If this store has set something different in place it doesn't make any sense because not all healthcare workers wear uniforms. I am a RN, I have been in the medical field for over 25 years. I have had jobs that require a uniform/scrubs and some that do not. At my current job I wear scrubs during the week and on weekends I don't.
payment / check stop
Manager of shell gas station located at 222 church street, sandwich, il 60548, gave me a list of product she need at station including hand sanitizer after her approval of a size of a bottle and price she agreed, delivered on april 2nd 2020 and she paid by check $213.49 after applyed credit for the amount of $161.50. Next day manager called me and said that no one is buying hand snitizer
I said sorry but I cannot help in that matter. Owner of that gas station called me after few days and said its water inside take it back and he stop payment/check.
This is ridiculous and stupid owner and manager they don't know the difference between the water and hand sanitizer.
Long story short actualy no one buying from them due to the high asking price.
Employee attitude / mean to customer
My boyfriend bought beer 6 years from this gas station new guy working there is racist wouldn't sell the beer asked for his id he wouldn't accept it bush gave this id it here in america address is america not mexico when I bought the beer he didn't ask for id of mine twice didn't ask but cause my boyfriend mexico ask for id racist he was he threw my...
Read full complaintchicken breakfast sandwich not cooked fully
On 3/06/2020 at or around 8 am -8:15 am I bought a chicken biscuit sandwich at the circle k on green springs highway in homewood Alabama once I bite into the sandwich it was really rubbery I looked and saw it wasn't cooked all the way through I called the store because I go to it 6 days a week I know everyone by name I called to make them aware they asked...
Bathroom/store cleanliness
The bathroom was absolutely disgusting. There was feces on the toilet and what looked like urine on the floor. The whole store is filthy. They have a sign to report unclean bathrooms but the store number provided on the sign does not register. It is absolutely disgusting! Employees are not attentive to these issues at all and appear not to care that the store is so dirty.
Read full complaint and 2 commentsUnwelcome Advances
I am choosing to submit this complaint anonymously to protect the reputation of the employee.
I am hoping that Circle K is committed to creating and sustaining a workplace with integrity and respect for the dignity of others. With that said, I would like to submit a complaint regarding an employee by the name of J'Nae Fraser who is an employee at the corporate location in Tempe AZ (1130 W Warner Rd). J'Nae I believe works in the accounting department. To my understanding harassment can take a variety of forms and she has displayed unwelcome advances/flirtations with an
employee(s) at that location.
I expect employees in a professional setting such as your company to interact with each other and anyone doing business with your
company in a professional and respectful manner.
I do not have a desirable resolution but I am hoping you can take this concern into consideration.
Disrespectful worker
I asked to use the restroom she said it was broken I asked her was both restrooms broken she said yes. Which I know she was lying because she began to tell me I can't get mad cause the bathrooms are broken, because I asked her for corporates number. I told her i was not mad i think she would be grateful that i was letting corporate know. I didn't want to...
Read full complaintOver Charge of $1.96
Repeatedly the POS system OVER CHARGES for Marlboro Special Select cigarettes. Store# CK 4503 Invoice# 778591 Dated 3/5/2020 13:37:01 Loyalty Trace#ck715ipsm0alsj43g47pmnvsj Placard Ad shows $5.10 per pack POS charges $5.42666 per pack Clerk states she can do nothing about it. Please contact me at to resolve this issue with the Circle K POS Over charges. Thank you D Croucher [protected]
employee
There is a young man that is a cashier at this location which should not working in the public eye! the young man has multiple piercings on his lips eyes and nose, his hair is shaved on the sides with a pink mohawk, he has 2 to 3 rings on every finger and is totally weird. What really set me off was the conversation he had with a customer stating that he...
Read full complaintAbout Circle K
Most discussed complaints
consistently rude employee making customers uncomfortableRecent comments about Circle K company
Treatmeant while working for circle k
Coles Express
35 reviews
Admiral Petroleum
45 reviews
![Abu Dhabi National Oil Company [ADNOC]](/images/business/48-48/102817/abu-dhabi-national-oil-company-adnoc.png%26cfs%3D1%26fallback%3Dhub_likes%26f%26_nc_hash%3Daqc-pztzmixdeesq){kind=small}
Abu Dhabi National Oil Company [ADNOC]
37 reviews
Shell
1177 reviews
Engen Petroleum
91 reviews
We have received your comment. Thank you!