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CB Automotive Fueling and Charging Circle K Complaints #322-341
Circle K

Circle K review: CUSTOMER SERVICE/declined card and they still took money from my account.

A
Author of the review
7:17 pm UTC

On 12/31/19 I went into the circle k store #1967 at about 5pm to get $10 in gas and $20 cash back. The employee advised that my transaction was declined. I was stunned and taken back at the time. So while still in the store I signed into my account from my phone to verify the funds. My account then showed the charge as a pending charge as if they took the $30 from my account. So I left the store without any services received. I then called my bank and they said it shows as a pending charge if it doesn't drop off and the funds aren't returned into my account within 48 hours to call back to make a dispute. Later that day the funds did return into my account. I thought that was then end of that when low and behold on January 30, 2020 I noticed a transaction on my account for a "Provisional Credit Reversal" that was a debit for the amount of $30. When I had never even filed a dispute to receive a provisional credit. So it took my bank about 2 weeks to figure out what this charge was. It didn't say to who or from where or why. Here I am now on 2/21/20 writing my complaint because my bank advised me today that the January 30th transaction was from the 12/31/19 $30 charge from circle k that they provided to my bank that it was an approved transaction. So now I'm out $30 for nothing that was ever received. And now I've been trying to contact the circle k corporate office for accounting and NOT ANYONE ANSWERS THE DARN PHONE. LACK OF CUSTOMER SERVICE AND LACK OF ACCOUNTABILITY. I REQUEST A FULL REFUND BACK TO MY ACCOUNT IMMEDIATELY.

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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
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    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
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    Latvia
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
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    Poland
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
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    Northern Tier, West Bloomington, MN
    720-758-6200
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    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
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    Texas Division, San Antonio, TX
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  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2026
  7. View all Circle K contacts
Circle K Category
Circle K is ranked 6 among 42 companies in the Automotive Fueling and Charging category
#04 GasBuddy GasBuddy #05 Lukoil Lukoil #06 Circle K Circle K #07 Valero Valero #08 Indane / Indian Oil Corporation Indane / Indian Oil Corporation

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