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Allsups Convenience Stores
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Allsups Convenience Stores
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Allsups Convenience Stores Complaints Summary

0 Resolved
73 Unresolved
Our verdict: Engaging with Allsups Convenience Stores at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Allsups Convenience Stores complaints 73

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6:40 am EST
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Allsups Convenience Stores Won't sell me cigarettes even tho I had ID

Me and my daughter came in and got 2 fountain drinks we went to the counter to pay and I asked for 2 packs of cigarettes and they asked for me and my daughters id, my daughter wasn't there to get cigarettes, I was the one asking for the cigarettes and I had my id, so just because she went into the store with me she has to show id for something she's not there for? So they wouldn't sell me the cigarettes because she didn't have an id with her and they told us it was policy, I never seen anyone else get treated with disrespect like that so why are they refusing to let me buy cigarettes when I d an id and i'm the one paying for them? H

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12:11 pm EDT

Allsups Convenience Stores Hardly any food in hot box and employees smoking

I went in to the store in panhandle yesterday I travel for work and that is the store I stop at every day. When I got there all the employees was smoking outside. I went and got me a drink and tried so get something in the hot box but there was hardly anything to choice from. I was coming in for the fajitas but there wasn’t any. I asked if the could make me one and they said no and this was around 6pm. I asked to speak to the manager and they said he wasn’t there today. But I was wanting to talk to the lady manager cause she always made my crew fresh food when we ask. So I ended up getting the chicken bites and a burrito and getting to the truck I notice the time had 4p. I don’t even waste my time going back in there and this will be the last time my work crew comes in the store cause it so nasty and the new employees there are rude to the customers.

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10:26 am EDT
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I’m an ex employee and while I was working there I noticed that two employees had quit but didn’t know why and I didn’t ask but the assistant manager started talking about these employees to morning shift and the shift would mock one of the employees for clearing her throat all the time well I started to get some of her rudeness towards me instead of...

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Is Allsups Convenience Stores legit?

Our verdict: Complaints Board rates Allsups Convenience Stores highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Allsups Convenience Stores raises questions. Diligently reviewing Allsups Convenience Stores's client feedback and resolution practices is recommended for those considering Allsups Convenience Stores's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Allsups Convenience Stores earns 88% level of Trustworthiness

Excellent Trust Notice: Allsups Convenience Stores near-perfect at 88% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for Allsups Convenience Stores. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Allsups Convenience Stores has claimed the domain name for allsups.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Allsups.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Allsups Convenience Stores website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Allsups.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Allsups.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Allsups Convenience Stores's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • The website belonging to Allsups Convenience Stores has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Allsups Convenience Stores. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:25 am EDT
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I visit the Allsups near my home on a regular basis. Almost every time I visit, which is usually after midnight, the store will have a sign on the door that says, "Store closed until further notice, sorry for the inconvenience". There's usually a security guard that will confirm the closing, but I rarely see an employee/cashier inside the store during thi...

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2:11 pm EDT
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Allsups Convenience Stores Management

There is a manager at the allsups in Amarillo Texas on 3rd an rusk who keeps cursing at all the customers she just this morning told me that after I told them the women's restroom was backed up blamed me for it an told me I was no longer allowed to use a bathroom at her store because I kept [censored]ing her [censored] up at her store when it has nothing to do with me at all and I've heard her yelling at a guy for getting a refill telling him she wouldn't stand for his [censored]ing [censored] an not to play with her she is rude hateful an don't need to be working around the general public

Desired outcome: Her to lose her job for being very very unprofessional and her to learn how to deal with people in general But she is a racist black women an it's just sad how she continues to act

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8:06 pm EDT
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have a complaint about the store in Floydada tx store #2050 the store isn't very clean for one and I talk to the manager and let her know that the crushed ice maker on foundation drink machine is not working and she stated she already knew but had forgot to report it but she would do that the next day because she had just finished her shift but she wa...

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1:41 pm EDT
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On Saturday, 8/19/2023, I stopped into the store around 8:30 am to be confronted by a woman who identified herself as the "Store Manager" at the location: 5312 N Lovington Hwy, Hobbs, NM 88240. The SM denied myself and my registered service dog access into the convenience store due to the SM stating that there is food inside and the dog was not allowed in...

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1:24 am EDT
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8/17/2023 11:00pm I went into allsups on S. Sunset Roswell N. M to cash a lottery ticket and the cashier said that thhey shut down the lottery at 10pm and I asked the cashier why, because it has always been 12am,and she raised her voice at me practically yelling in from of several other customers about how she was told to shut it down at 10. I thought it...

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2:19 am EDT
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YOUNG blonde teen with glass very rude. She did not greet anyone or thank them. Grabbed my ID out of my hand. The guy she was working with was outside talking to some girl in a dark colored van. He was a 5ft 6 black hair slender. He was just as rude as the girl. It was at the Allsups on 2200 s Sunset in Roswell NM. refund 12 am. If they don't wanna work why are they there.

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5:07 pm EDT
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My name is Jana Thompson employee of allsup's was a cashier graveyards I had caught laryngitis. Which turned into Pneumonia I was hospitalized a total of 14 days sick and when I say sick I'm talking like the flu for every one of the 14 days ran a high fever body aches felt like I had the flu for 14 days it sucked it was horrible and because the manager at...

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7:45 pm EDT
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Allsups Convenience Stores Clark being left alone

I need to file a complaint on store 264 and Seminole Texas why is there only one clerk there right now in the middle of the busiest time of the day the manager should be there to help her instead of leaving Clerk all by herself that is really unfair I believe that the GM or the area manager should be aware of this can something please be done ASAP I was in there and it was ridiculous with only one person working trying to do everything at the most busiest time of the day!

06/26/23

6:40pm

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1:10 am EDT

Allsups Convenience Stores Store being closed

Allsups 261 in Dexter Nm. has been one of the stores that has always been opened, lately it's been closed, Saturday night June 17th, and again tonight June 18th. The 17th, because the lady that works graveyard called in, and tonight the 18th because the manager was suppose to work it, but text the guy working graveyard and told him to close the store that she would be there at 3 am, She knew all week that she had to work this shift, plus she never makes it at 5 am or 6 am when she's suppose to be there, she never gets there till 7or 8, so will be shocked if she makes it there at 3 am. And we are losing customers because of this, and for the ones that really care about this store, and take pride in it, and want it to succeed, are very disappointed and it hurts to see it being run into the ground.

Desired outcome: To get a manager that is willing to work, and that wants the store to succeed..

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1:30 pm EDT
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I have worked at Store 261 going on 9 yrs this August, I am on medical leave now, but this has been going on way before I went on leave. The manager forgets to order, or as she says forgot to subment it, we worked graveyard and up until my leave I have worked very hard, even doing resets and making sure prices were right, because the manager never would...

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9:31 pm EDT
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So on Wednesday May 10th I received a call from the manager Joanne Johnson at store in Wellington, Texas on 15th Street and she was telling me that I better clean up the mess in the parking lot. I told her that the mess in the parking lot was already in the parking lot, which is leaves, dirt and other scattered trash collected in that area over the winter...

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3:03 am EDT

Allsups Convenience Stores Corrupt managers

Sat March 25th store 2289 roswell new Mexico me and a coworker was working are butts off we were doing our jobs we.cleaned and sold burritos and chimis when my manager John mccasland took us both outside while we were off the clock and yell at us saying we were playing around when u can ask any customer we both worked are butts off both the managers there are corrupt backstabbing pieces of garbage they treat hardworking employees like puppets and they dont make us feel safe it is a very toxic environment they would rather us backstab each other and be jerks then be a team and I dont feel right that he did that at all

Desired outcome: Someone either loses there job or he apologizes

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3:51 pm EDT
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Allsups Convenience Stores About the Person working on the morning of March 21, 2023.

The person working the morning of March 21, 2023 was not doing her job. I had been waiting in line a for a few minutes along with several other people and the cashier was in the back chatting away. I asked her if she could ring us up and her response was, "you will have to wait a few more minutes" and continued to chat again. I know they are busy, but when you have people at the gas pump, people in line trying to get to work and to school, time is of the essence. No one was getting coffee, could she have not stopped and finish that later? This is not the first time this person ignores customers.

Desired outcome: I wish for this person to have better work ethics when on the job. The store is not a chat room.

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1:18 am EST

Allsups Convenience Stores Employee worker

The lady that works the over night shifts at the allsups 75 in crowell tx I believe her name is Becky, that girl busted her butt up there every time I go by there or stop there she is constantly working her tail off she cleans literally everything there is to clean and she is very friendly and super nice and always in a good mood I believe she needs a raise I don't know what she makes but damn I believe she does a outstanding job at that store more then any other workers I see there do... Keep your employer happy she needs a raise even if it isn't a lot she her u appreciate her and her work! God bless

Desired outcome: Show her you appreciate her

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12:42 pm EST
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On Saturday February 4th 2023 I went to alsups in princeton Tx for a couple of items. As I approached the register the cashier whos name is Cassidy asked me a question I didnt have an answer for. Not liking my response she called me a "[censored]" and told me "she had something for me." I've worked in customer service a long time and this is completely unnecessary.

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10:12 pm EST
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Allsups Convenience Stores Cigarettes

I buy the same brand cigarettes from allsups on a daily basis and noticed here in clovis nm that they have charged me from $1 to almost $2 more at different stores i canbgo just down the road to the next allsups and wow they charge me way less there eagles cigarettes and there changing me for premium cigarettes now how do they do this its been a on gonig problem here now for somtime and forget saying anything you might just get the attitude most of the time no nice some of them but i feel it should be a concern of the company that the employees that work for it are taking advantage of its customers not good thank you for your time

Desired outcome: If all possible it would be nice to pay the right price and not have employees just ring up what they want i wonder how those tills are counting out each day how much extra money is being spent there please do something about the this

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8:55 am EST

Allsups Convenience Stores Attitude problem

I went to allsups at grape creek and the big white woman that works there is so rude. She didn’t like when I was rude back to her she even told me to never come back. I wanted to buy beer one time and my daughter carried it to the counter and denied selling us the beer. Because my daughter didn’t have her id so I showed her mine and she kept saying nope nope nope. Nasty attitude so it made me mad. Rules are rules. Leave your nasty attitude at home. Yesterday I going home after work so I passed a car and a Big white hand through me the finger and it was her.

Desired outcome: I want her to go to anger management and be nice to coworkers and customers.

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Update by Joann Acosta
Nov 10, 2022 8:56 am EST

I do not want her to know who I am and where I live please

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Allsups Convenience Stores contacts

Phone number

+1 (575) 769-2311

Website

allsups.com

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